Temporary Business Analyst - HFEMSD

The Work Unit: 

The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of healthcare facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, renal dialysis centers, emergency medical services providers, designated and non-designated trauma centers, long term care facilities and many other specific types of healthcare services. The division licenses, certifies and surveys healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency medical service (EMS) education programs; certifies EMS providers, licenses air and ground ambulance services operating within the state, and designates hospital trauma centers as well. 

What You Will Do:

This temporary position supports the division’s initiatives to modernize HFEMSD’s health facilities data and software systems. The Temporary Business Analyst will facilitate comprehensive requirements discovery via product backlog refinement, user story conversations, and key stakeholder interviews. This temporary role actively participates as a cross functional team member, supporting the Product Owner and proactively assists with impediment removal. The Business Analyst supports and executes functional User Acceptance Testing (UAT) directly through application UIs to validate design fidelity and underlying business logic. 

Key Responsibilities:

• Deconstruct complex business logic into granular, actionable user stories and rigorous acceptance criteria following INVEST principles. 

• Apply User Centered Design (UCD) techniques such as user journey mapping, persona-based workflows, process mapping, and wireframing/prototyping to ensure that the system design addresses user pain points and accessibility standards. 

• Supports functional UAT through application UIs to validate design fidelity and underlying business logic. 

• Perform deep-dive business analysis on complex system integrations related to accounting, payment processing, regulation management/enforcement, security, and legacy environments. 

• Document detailed source-to-target data mapping logic and validate data transformation rules to support data migration strategies. 

• Ensure absolute data accuracy, traceability, and strict adherence to audit findings by meticulously documenting requirements and test evidence.

• Draft comprehensive user story test plans based on established acceptance criteria. 

• Track system defects and regression issues across integrated third-party tools (such as document management, compliance management, and external government systems), coordinating rapid resolutions with technical teams. 

• Support system rollouts by training end-users and developing clear instructional materials, training guides, and job aides.

Residency Requirement:

This posting is open to current and non-current residents of the State of Colorado at the time of submitting your application. However, if you are selected and accept the position, you will be required to establish residence in the State of Colorado.

Class Code & Class Description:

Minimum Qualifications: 

Seven (7) years of professional relevant experience in areas such as Agile/Scrum techniques (i.e. Backlog refinement, creating/maintaining detailed User Stories), User Acceptance Testing (UAT), or other closely related experience. 

OR

A combination of related education and/or relevant experience as Agile/Scrum techniques (i.e. Backlog refinement, creating/maintaining detailed User Stories), User Acceptance Testing (UAT), or other closely related experience, equal to seven (7) years.

• 10+ years of professional experience demonstrating experience with Agile/Scrum requirement techniques (Backlog Refinement, Creating/maintaining detailed User Stories).
• Proven experience in drafting detailed acceptance criteria and executing UI-based functional testing/UAT.
• Familiarity with Scrum lifecycle management tools (e.g., Jira, Azure DevOps, etc.) and collaboration platforms (e.g., Lucid, Miro, Figma for prototyping, etc.).
• Highly proficient with MS Office applications (Word, Excel, Power Point, etc.) and/or equivalents (i.e. Google Workspace apps, etc.).
• Experience with quickly comprehending and communicating highly complex business domains (i.e. government, regulatory, financial, health, etc.).
• Flexibility and positive attitude to shift to the most important priority to work on at the moment, being willing to shift priorities quickly.
• Excellent written and verbal communication skills
• Proven experience in documenting complex business, reporting/analytics, and data logic that is easy to understand for the chosen audience.
• Experience working with older technologies and legacy systems that are not well documented.
• Knowledge of the various techniques for user story splitting.
• Knowledge of the various techniques for representing story tests and acceptance criteria.
• Proven experience and knowledge of techniques in data mapping, data migration verification, and documenting complex business and data logic.
• Practical experience applying User-Centered Design (UCD) methodologies in an IT context.
• Experience working with Salesforce based systems in any capacity.
• Experience at home or at work with AI Chatbot based tools such as Gemini, ChatGPT, etc.
• Prior experience with the state of Colorado.

CONDITIONS OF EMPLOYMENT:

• A pre-employment background check will be conducted as part of the selection process.

A complete application packet must include:

• Completed State of Colorado application.

• If using education to qualify for this position a copy of your transcripts (unofficial acceptable) or diploma must be provided with application. Transcripts must be attached to your colorado.gov/jobs application.

• If you are a veteran, a copy of your DD214 must be attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify: 

CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at cdphe_benefits@state.co.us or call 303-692-2060, option 5.