Staff Services Officer IV

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Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Staff Services Officer IV 
Job Title: Staff Services Officer IV 
Agency: Dept of State Health Services 
Department: Fiscal Monitoring and Support 
Posting Number: 17921 
Closing Date: 07/02/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $4,263.16 - $5,312.28 
Pay Frequency: Monthly
Salary Group: TEXAS-B-20 
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations:  
MOS Codes: 0102,0111,0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411 
8412,8840,8862,120X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0 
63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN10,F&S,LS,LSS,PERS,PS,SEI11 
SEI15,SK,WEPS,YN,YNS 

Staff Services Officer IV works under the direction of the Fiscal Support and Oversight (FSO) Director and serves as the coordinator of administrative operations for the Section. Performs a variety of complex administrative activities planning, directing, and coordinating several staff services functions such as human resources, accounting, budgeting, purchasing, information technology, training, and property management. Represents the FSO in communicating with state and local authorities and in coordinating administrative matters with other areas of the Agency. Assists in the preparation of original correspondence, memoranda, and reports using word processing and spreadsheet software applications for management's approval. Work includes coordinating and assisting with the development of short- and long-term strategic plans, completing section assignments, updating and implementing policy and procedures, addressing personnel issues, coordinating and maximizing resources for efficient business operations, responding to internal and external inquiries, and participating in special projects. Identifies issues and risks and makes recommendations.  Assignments are performed in accordance with DSHS and Office of Compliance and System Coordination Division policies and procedures. 

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Assists management with the preparation, tracking and distribution of monitoring reports, memoranda and other correspondence using word processing and spreadsheet software applications. Edits and proofs fiscal monitoring reports and correspondence assuring integrity, accuracy and timeliness. Assures all reports/responses are routed according to Section and Agency policy. Responds to and/or assigns action and due dates on program assignments, reports, inquiries, and other time-sensitive items to appropriate staff and coordinates review, consolidation, completion, and timely and accurate responses.  Responsible for informing and coordinating record retention policies and procedures. Coordinates space needs, moves, IT support/Telecomm support where needed in coordination with Division processes. (25%)

Assists the Director with preparation of budget documents, projects annual spending and monitors expenditures for the Section. Recommend and implement budget adjustments. Enters and tracks requisitions. Coordinates and manages the submission of purchase requests. Responsible for purchasing supplies to meet staff needs. Receives and distributes purchased items. Assists in inventory control. Serves as liaison between FSO staff and budget staff to facilitate requests, expedite approval and prompt payment to vendors and other entities. (20%)

Represents and acts on behalf of management and serves as the main point of contact for the Section to provide direction and guidance on policy, planning, and operations. Assists the Director with resource planning, tracking, and problem resolution. Participates in the development of strategic plans. Develops schedules, priorities, standards, and evaluation criteria for achieving goals. Tracks reporting of open records requests. Represents the Section in meetings as appropriate. Coordinates internal and external meetings. May take and prepare notes and meeting minutes for distribution. (20%)

Assists Section staff with travel arrangements, assists management in implementation of DSHS travel policies, verifies sufficient funding and tracks travel expenditures. Reviews, approves, and assigns appropriate funding information to travel vouchers. Obtains certificates of commendation and service for staff. Coordinates the training needs of staff. Assists with onboarding and orienting new staff. Provides training on administrative functions as needed. Coordinates with the Division IT liaison on computer deployments and any relevant systems upgrades. Assists management in implementation of DSHS computer policies. (20%)

Responsible for assisting with the posting, interviewing and selection process. Coordinates posting and hiring positions within the FSO Section. Provides assistance and guidance to managers regarding hiring and HR issues. Serves as a contact person for human resource needs for the FSO. Reviews, interprets, disseminates, and applies personnel policies and procedures. (10%)

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge Skills Abilities:

Knowledge of office management, personnel administration, fiscal methods, training techniques, and purchasing methods.
Knowledge of DSHS and HHS policies and procedures for personnel, budget management and tracking, fiscal accounting, purchasing and contracting, travel, and grants management.
Skill in coordinating and overseeing a variety of administrative support functions.
Skill in preparing, processing and monitoring purchase requests.
Skill in using Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
Skill in evaluating and improving administrative practices.
Ability to prioritize, plan, implement and evaluate administrative projects.
Ability to establish goals and objectives.
Ability to devise solutions for administrative and fiscal problems.
Ability to develop and evaluate administrative policies and procedures.
Ability to facilitate meetings and projects and work effectively with teams.
 

Registrations, Licensure Requirements or Certifications:
N/A

Initial Screening Criteria:
1.    Graduation from an accredited four-year college or university with a degree or four (4) years of related experience can substitute for a college degree.
2.    Five years’ full-time experience providing administrative, general office, or clerical support to a team of professionals including facilitating human resources tasks. 
3.    Experience preferred using Microsoft Office at an advanced level, particularly Outlook, Word, PowerPoint, and Excel.
4.    At least three (3) years’ experience in processing financial requisitions for purchasing.

Additional Information:
N/A 

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form