Sr Mgr 2, Business Ops - (Communications Director)

The Communications Director serves as the strategic leader responsible for developing, implementing, and overseeing the Fulton County Board of Health's internal and external communications, public information, media relations, branding, marketing, digital communications, and community outreach initiatives. Reporting to the Deputy District Health Director, this position provides executive-level leadership for the agency's Communications Division and Community Outreach Division.

The Communications Director serves as the agency's principal communications advisor and works closely with the District Health Director, Deputy District Health Director, executive leadership, and program leadership during routine operations, public health initiatives, and emergency response activities. The position is responsible for strengthening public trust, developing information and campaigns to influence health behavior, and advancing FCBOH's mission through effective communication and meaningful community engagement.

• Develop, implement, and evaluate a comprehensive communications strategy supporting the FCBOH Strategic Plan.
• Develop communication campaigns aligned with the agency’s population health priorities as defined in the strategic plan and community health improvement plan.
• Advise executive leadership on communications, branding, public messaging, and reputation management.
• Ensure consistent branding and messaging across all agency communications.
• Monitor communication effectiveness using analytics, community feedback, and performance metrics.

• Provide executive oversight of the Media Division, including direct supervision of the Media Director.
• Monitor and assure positive relationships with local, regional, and national media outlets.
• Lead crisis and risk communication planning and implementation.

• Provide executive oversight of the Community Outreach Division, including direct supervision of the Community Outreach Director.
• Develop strategies to increase community participation in public health initiatives.
• Foster collaborative partnerships with community-based organizations, schools, businesses, faith communities, and neighborhood associations.
• Coordinate outreach campaigns, public meetings, town halls, community forums, and stakeholder engagement activities.

• Direct dissemination of accurate public health information.
• Oversee website content and digital communications.
• Manage social media strategy and evaluate communication analytics.

• Lead communication planning and coordination during public health emergencies.
• Serve within the Incident Command Structure as assigned, including Public Information Officer responsibilities when designated.
• Coordinate emergency messaging with partner agencies.

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Health, Public Administration, Business Administration, English, or a closely related field. Master's degree preferred.
• Seven (7) years of progressively responsible communications experience.
• Three (3) years of supervisory or management experience.
• Government, healthcare, or public health experience strongly preferred.

• Master's degree in a related field.
• APR certification.
• FEMA ICS-100, 200, 700, and 800 certifications.
• Public Information Officer experience.
• Bilingual proficiency desirable.

• Leadership
• Strategic Thinking
• Communication Excellence
• Collaboration
• Innovation
• Relationship Building
• Crisis Leadership
• Political Acumen
• Accountability
• Integrity

The State will not unlawfully consider an applicant’s Performance Aptitudes:

Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.

Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.

Verbal Aptitude: Requires the ability to utilize a wide variety of references, descriptive, advisory, and/or design data and information.

Mathematical Aptitude: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference. 

Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; deal with concrete and abstract variables; and analyze major problems that require complex planning for interrelated activities that can span one or several work units.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.

Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive a notification.

This position is subject to close at any time, once a satisfactory applicant pool has been identified.

*District 3-2 is an Equal Opportunity Employer*

The State will not unlawfully consider an applicant’s race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected categories when making selections.

The candidate chosen for employment will be subject to Criminal Background Check/Fingerprinting, Reference Checks.