Space Use and Customer Request Coordinator - Planner Senior State

Working Title: Space Use and Customer Request Coordinator
Job Class: Planner Senior State
Agency: Health Department

• Job ID: 94934
• Location: St. Paul
• Telework Eligible: Yes / Although there may be opportunity for some telework, this position primarily works onsite.
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously.
• Date Posted: 06/23/2026
• Closing Date: 06/29/2026
• Hiring Agency: Minnesota Department of Health (MDH)
• Division: Facilities Management
• Work Shift/Work Hours: Day Shift / 8:00a.m. - 4:30 p.m.
• Days of Work: Monday - Friday
• Travel Required: Yes - Up to 25% of the time
• Salary Range: $28.26 - $41.43 / hourly; $59,006 - $86,505 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214- Minnesota Association of Professional Employees (MAPE)
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join our mission-driven team in the Facilities Management (FaM) Division where your expertise contributes to protecting, maintaining and improving the health of all Minnesotans!

The purpose of this position is to administer requests from customers for all manner of services provided by the Facilities Management division, and to document and track these requests in the most transparent and accountable way possible.  This position also supports division leadership in the planning and development of new space and existing space at MDH to support the leasing strategy and needs of the agency, and to provide coordination and implementation of agency moves/adds/changes related to space allocation within MDH facilities.  The position participates in division wide strategic planning, develops and documents data content for internal (Facilities Management) and external (agency) use on the division’s SharePoint site, and produces various reports on facilities data to the division’s leadership team.   

MDH relies heavily on grant funding, in addition to state appropriated dollars. As an agency, we continually monitor funding levels and navigate some degree of uncertainty related to grant cycles and the impact of the grant funding on program priorities.  

This position is currently funded and approved to be filled. While the position is funded at this time, future funding is dependent on the continuation of our funding sources. The Minnesota Department of Health works proactively to sustain programs and maintain our workforce, to avoid reductions in force to the very best of our ability. In the event of a loss of funding resulting in a necessary workforce reduction, that process is governed by our collective bargaining agreements and compensation plans. 

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of experience in Service Request Administration and Space Planning activities in a large organization.  This experience must include:

• Experience using Microsoft Office Suite and spreadsheets
• Experience providing diagrams, sketches, and space planning options (CAD drawings) related to requested moves/adds/changes.
• Experience providing accurate floor plans.
• Experience using AutoCAD software.
• Experience using some form of service request system.

A related master’s degree may substitute for eighteen (18) months of experience; bachelor’s degree may substitute for twelve (12) months of experience; and associate’s degree may substitute for six (6) months of experience. 

Minimum qualifications to be assessed during the interview process:

• Communications skills both verbally and in writing, sufficient to communicate information clearly to a variety of internal and external partners. 
• Human relations skills with the ability to establish and maintain working relationships.
• Ability to work under the pressure of meeting deadlines and working in an environment with frequent interruptions.
• Experience designing spreadsheets used for data and analytics.

Preferred Qualifications

• Previous background in facilities, property management, construction, business administrations or a related field.
• Experience coordinating data between multiple platforms such as floor plans, directories, and rosters.
• Experience managing content, sharing files, or co-authoring documents using SharePoint.
• Experience analyzing workflows and/or mapping processes using Blueworks Live.

Additional Requirements

• This position requires successful completion of a background check and employment reference check.
• Under U.S. Citizen and Immigration Services regulations, the successful candidate must be able to accept work in the U.S. by the day employment begins. This agency is unable to offer H-1B sponsorship.   

How to Apply 

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Amy Winters at amy.winters@state.mn.us or 651-201-5617.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Amy Winters at amy.winters@state.mn.us.

If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at health.hr.ada@state.mn.us.

About Health Department 

Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving, and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.

Working together to improve the state we love. 

What do Minnesota's State employees have in common? 

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits 

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include: 

• Paid vacation and sick leave 
• 12 paid holidays each year 
• Low-cost medical, dental, vision, and prescription drug plans 
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children 
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care 
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. 

EQUAL OPPORTUNITY EMPLOYERS 

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.