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Social Service Counselor 4A



Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.

The Behavioral Health Community Services (BHCS) division provides a continuum of community ­based behavioral health and supportive programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A is responsible for coordinating, managing, and monitoring contracted programs and services within the BHCS division under the direct supervision of the Behavioral Health Regional Director (Clinical and Support Services Manager).


An ideal candidate should possess the following competencies:
Selected Core Competencies:
  • Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
  • Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
  • Managing Programs: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes. 
Selected Preferred Competencies:
  • Driving Results: The ability to identify important goals and work to achieve them.
  • Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal. 
  • Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes. 

Requirements

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree in a social sciences field plus two years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:
Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:
  • Monitors the vendors providing Assertive Community Treatment (ACT) services for underinsured, uninsured residents of Jefferson Parish requiring that level of care
  • Provides oversight and technical assistance to contractors which includes budget planning, staffing structure, and data reporting to ensure adherence to service deliverables and Statement of Work.
  • Assists contractors in developing tools to improve workflow and overall quality of service deliverables
  • Initiates plans of correction and follows up with the implementation of recommendations
  • Monitors expenditures and accounts payable for grant and contract deliverables
  • Reviews contract budget to actual expenses to assist in monitoring status of expenditures for over/underspending
  • Manages and Monitors the Hospital Coordination and Transition Program (HCT)
  • Reviews referrals, assessments, care plans and other documentation of contractors to ensure proper interventions and admissions/discharges within the program 
  • Consults with Clinical and Support Services Manager (CSSM) for any and all clinical matters that arise with program
  • Manages and Monitors administration of the Assisted Outpatient Treatment Program (AOT)
  • Coordinates with ACT teams to ensure services are received and gets regular updates about all participants. Documents staffing updates in EHR
  • Represents JPHSA on court record, attending both staffing and court appearances, along with CSSM
  • Monitors documentation of contractor for appropriateness of intervention and makes recommendations around service implementation

Position-Specific Details:

Appointment Type:  Probational, Promotional, or Job Appointment

Career Progression:  This position does not participates in a Career Progression Group 

Work Schedule: 8:00 am - 4:30 pm

Compensation: The salary offered will be determined based on qualifications and experience.   


How To Apply:
No Civil Service test score is required in order to be considered for this vacancy. 
 
 To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.


Contact Information: 

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

elewis@jphsa.org

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.  

Date Posted
09/18/2026
Job Reference
226313
Organization
LDH-Jefferson Parish Human Services Authority
Location
Elmwood, LA
Category
Mental Health/Social Services
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