SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 64007020

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State Personnel System Only

Applicants accepted only from employees currently employed in a State Personnel System position. Applicants will not be accepted from those employed outside of the State Personnel System. 

Florida Department of Health

Division of Disease Control and Health Protection

Bureau of Communicable Diseases/HIV

Patient Care and Treatment Access Program

Anticipated Vacancy

This position requires daily in-office or field work

Your Specific Responsibilities:

The Statewide Planning Coordinator, a professional role within the Patient Care and Treatment Access Program unit in the HIV/AIDS Section, collaborates with statewide planning bodies and local areas on HIV-related planning activities. The primary responsibility is to coordinate activities, key target dates, and information to update the Statewide Integrated HIV Prevention and Care Plan. This position works closely with the HIV Prevention and Surveillance units. This position demands strong written and oral communication skills, expertise in strategic planning, program evaluation, and quality improvement techniques.

Statewide Planning Coordination:

Conducts local area needs assessments, data reviews, and monitor plan implementation by providing guidance on the process that data collection occurs. Gives oversight over the data collection dashboard that is used by the State Health Office to compile the area Needs Assessments. Works closely with the Quality Coordinator, on data correction and inputs for the Needs Assessment Dashboard. Provides guidance on how area needs assessment assisters can provide the surveys to clients.

Serves as the programmatic liaison for FCPN, which will involve approval of invoices for submission to the contract manager for payment. Assistance with coordination of the FCPN fall and spring meetings. Documentation of section participation and various FCPN committees. Tracking of outreach and assignments of section staff members for information requested through FCPN committees. Participates in other FCPN adjacent committees and provides recommendations to the HIV Section Administrator, Quality and Operations Manager, and the HIV Patient Care and Treatment Access Program Director on activities and next steps requested to the section.

Provides Plan Development and Reporting:

Assist the Quality & Operations Manager in drafting plan principles, goals, objectives, and monitoring frameworks for quality assurance metrics, strategic planning, and clinical quality management. Provide key Patient Care and Section information for the Agency’s strategic plan, and the Division’s Strategic Plan. Collaborate information for other performance and planning metrics as determined by supervisor and Patient Care and Treatment Access Program Director. Support timely and routine updates on the status of information for key plans.

Helps facilitate planning calls and serves as an active participant for the Statewide CQM Committee. Assists with follow up items, documentation, and technical assistance for the State CQM Committee project.

Participates in program evaluations and quality improvement (QI) projects within the HIV/AIDS Section and Patient Care and Treatment Access Program, ensuring adherence to the Department’s QI model.

Works closely with the Patient Care and Treatment Access Program’s Performance and Project Manager on programmatic planning and tracking of strategic plan updates.

Engage in assigned onsite visits and CQM quarterly TA callout. Attend relevant state and national training/travel conducted by HRSA. Responsibilities & Duties

• Coordinate statewide HIV planning activities, including needs assessments, plan updates, and data collection processes.

• Provide guidance and oversight to local areas on needs assessment procedures, data quality, and dashboard use.

• Serve as programmatic liaison for statewide planning bodies, including FCPN, supporting meetings, documentation, and committee assignments.

• Track and manage planning deadlines, target dates, and statewide plan implementation activities.

• Assist in drafting plan goals, objectives, principles, and monitoring frameworks for statewide strategic planning.

• Compile and prepare information for agency, division, and program-level strategic plans and performance measures.

• Participate in quality improvement and program evaluation projects following the Department’s QI model.

• Facilitate planning calls, meetings, and workgroups, including the Statewide Clinical Quality Management (CQM) Committee.

• Provide technical assistance to local areas, internal staff, and external stakeholders regarding planning requirements and processes.

• Support tracking of strategic plan updates in collaboration with program performance and project management staff.

• Conduct onsite visits and participate in CQM quarterly technical assistance outreach.

• Attend required state and national trainings related to HIV planning, QI, and HRSA program expectations.

• Prepare reports, summaries, and planning documents that support statewide decision-making.

• Coordinate outreach, data requests, and follow‑up actions stemming from FCPN committees and related workgroups.

• Maintain planning records, files, dashboards, and documentation to support statewide reporting.

• Assist with emergency response coordination and other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of Florida's legislative process.

Knowledge of DOH legislative bill analysis, legislative budget request, and legislative bill proposal processes.

Ability to understand and apply applicable rules, regulations, policies and procedures.

Knowledge, skills and abilities to develop and implement quality improvement plans.

Ability to work independently.

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively and establish and maintain effective working relationships with others.

Qualifications:

Minimum –

Experience with patient care service delivery systems

Experience with planning, organizing, and coordinating work assignments

Preferred –

AA or bachelor’s degree or higher  

Two years of experience

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.