SENIOR HUMAN SERVICES PROGRAM MGR - SES - 64005909

 Pay Plan: [[custSubGroup]]

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Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees).

 Applicants will not be accepted from outside the department.

Specific Responsibilities:

This is a Senior Human Services Program MGR-SES position in the Palm Beach County Health Department - TB Program responsible for coordination, and supervision of Surveillance activities, information systems, QI and training activities. This position works in close coordination with, and provides technical assistance to, the TB Control Program Records Technician. These responsibilities demonstrate the application of sound epidemiological principles—including surveillance, containment, and assessment—as they relate to tuberculosis. This position will assist the TB Control Program Manager in the formulation of policies and procedures. Work is performed under the supervision of the Public Health Services Manager F-SES. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

This position is designated as a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHO) Information Security Policy, Protocols and Procedures. This position is designated as an Information Custodian for the TB surveillance data. Confidential Data Set: Health Management System (HMS) -TB. Access to HMS TB module for management and reporting purposes. This position may view, update, and/or release information in the performance of public health investigations as required by statute, Administrative Rule, or Departmental Policy.

Oversees data integrity for all information entered into the TB module and updates the TB database continuously. It reviews reported TB cases and suspects for delays, completeness, and other reporting issues. Coordinate with Nurse Case Manager to obtain missing data on the Report of Verify Case of Tuberculosis (RVCT) and promptly initiates RVCTs once sufficient data is available. Generates reports for the TB Control Program Manager, assists with completing and submitting RVCTs to Tallahassee and the CDC, and maintains accurate and up‑to‑date local RVCT records.

Compile and analyze TB Surveillance data and generate demographic and clinical reports. Uses the Facebook computer system to locate information for stalled patient investigations and assists in training new employees. Assists the TB Control Program Manager in ensuring the timely completion and submission of all required statistical and narrative reports to the State Health Office and CHD headquarters. Identifies areas of high tuberculosis morbidity within Palm Beach County through analysis of current surveillance data. Assesses patterns of TB transmission among reported cases using DNA genotyping results.

Assisting in receiving and processing of Classes Electronic Disease Notification B1, and Electronic Disease Notification B2 as needed. Responsible for Inter-jurisdictional, correctional, and flight referrals. Oversees and transfer of the information to appropriate section such as Contact investigation, Nursing, and Clinic to complete required follow up activities. Responsible for tracking and ensuring all forms and updates sent to the CHD are complete and returned to the Bureau of TB and Refugee Health in a timely manner. Assists the TB Control Program Manager in developing a comprehensive training plan for all TB staff, medical students, CDC apprentice and Public Health Residents.

Coordinates with TB medical staff and tuberculosis experts to ensure timely completion of appropriate training. Coordinates with HMS technical assistance to provide HMS training and delivers quality‑improvement training to all TB staff. Evaluates and implements training for all Palm Beach County TB Program staff. Assists the TB Control Program Manager in conducting educational presentations for community partners. Provides TB infection‑control technical assistance and works with all health centers and programs to ensure full implementation of the TB Infection Control Plan in accordance with FDOH guidelines. Presents findings to the CHD TB Program management team and participates in staff meetings and in‑service trainings.

Performs other duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of methods of compiling, organizing and analyzing data.
• Knowledge of public health and disease control investigations
• Knowledge and ability to enforce Public Health Law.
• Ability to use quality improvement tools, process management, leadership, and planning techniques.
• Ability to assure accurate and timely claims service information
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to supervise people.
• Ability to prioritize workload.
• Ability to develop various reports.
• Ability to assess program policies and procedures in relation to client needs.
• Ability to formulate policies and procedures.
• Ability to plan, organize, and direct service program activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite):

        N/A

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Valid Driver’s License.
• Require to safely wear a tight-fitting N-95 respirator, fit tests other employees (or other reasonable accommodation) and participate in the medical surveillance program for TB.

Working hours: (A) Daily from 8:00AM to 5:00PM   (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) This position requires daily in-office or field work.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

851 Avenue P, Riviera Beach, FL 33404

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.