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PROGRAM MGR 4-LDH (Quality and Regional Operations Director)


The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.


Learn more about Louisiana Department of Health

This position may be filled in the following parish(es): East Baton Rouge

Join the Office of Intellectual & Developmental Disability Supports (OIDD) as the Quality and Regional Operations Director and help shape the future of services for individuals with intellectual and developmental disabilities across Louisiana. This executive-level leadership role drives statewide quality improvement, regional operations, training, performance monitoring, and regulatory compliance. We’re seeking a strategic, collaborative leader ready to strengthen accountability, improve service delivery, and make a meaningful statewide impact for individuals and families.

The ideal candidate will be a strategic and collaborative leader with proven experience leading and/or implementing large-scaled healthcare quality initiatives, managing multiple programs, and overseeing regulatory compliance, operations management, and performance improvement.

Strong analytical, communication, and leadership skills are essential, along with a commitment to advancing high-quality, person-centered services for individuals with intellectual and developmental disabilities.

Requirements

Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

  • Provide strategic leadership and oversight for OIDD’s Quality Division, Training Section, Regional Operations, and Cooperative Endeavor Agreement (CEA) monitoring activities. 
  • Lead statewide quality management and continuous improvement initiatives to strengthen service delivery and promote positive outcomes for individuals and families. 
  • Develop, implement, and monitor quality measures, performance goals, and improvement strategies across OIDD programs and services. 
  • Ensure programs and operations comply with applicable regulatory requirements, quality standards, policies, and established performance expectations. 
  • Oversee regional operations and collaborate with Human Services Districts and Authorities to promote consistent and effective delivery of developmental disability services statewide. 
  • Direct staff training and development initiatives to strengthen organizational performance, program knowledge, and service quality. 
  • Provide oversight and performance monitoring of contracts and agreements, including privatized Intermediate Care Facilities and Cooperative Endeavor Agreements.

Position-Specific Details:

Location: Office of Intellectual & Developmental Disabilities / Admin/Finance/Programmatic - COMMUNITY BASED ADMINISTRATION  / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment 

Cost Center:  3402030300

Position Number(s): 50406295


How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE.

Contact Information:

Debbie Parris-Thymes

Debbie.Parris-Thymes2@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. 

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Date Posted
08/07/2026
Job Reference
OIDD/DPT/224570
Organization
LDH-Office of Intellectual & Developmental Disability Supports
Location
Baton Rouge, LA
Category
Executive
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