Program and Advisory Committee Coordinator

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Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Program and Advisory Committee Coordinator 
Job Title: Program Specialist V 
Agency: Dept of State Health Services 
Department: Newborn Screening 
Posting Number: 17681 
Closing Date: 06/23/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $4,523.16 - $5,888.50 
Pay Frequency: Monthly
Salary Group: TEXAS-B-21 
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations: Austin 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The Program Specialist V (PS V) Program and Advisory Committee Coordinator works und the direction of the Special Projects Manager within the newborn screening (NBS) Unit. This position performs highly advanced (senior level) consultative services and technical assistance to program staff, advisory committees (AC), governmental agencies, health care providers, community organizations, and the public. Work includes policy development, and program coordination supporting NBS programs and associated advisory committees.

This position serves as a subject-matter expert on advisory committee operations, stakeholder engagement, and Texas NBS. Provides coordination and support duties for the NBS Advisory Committee (NBSAC), Sickle Cell Task Force (SCTF), and other ACs as needed. Work involves providing counsel and support to ACs, Consulting with legal, government affairs, and other agencies to coordinate major AC activities, including reports, rules, and bylaws.

Functions as lead for complaints submitted by the public. Provides support to families in accessing treatment and services for newborns with an abnormal newborn screen; assists individuals needing benefits. Addresses inquiries from health care providers, hospitals, clinics, and families regarding the NBS program; prepares monitoring reports and strategies to evaluate program services and maintain compliance with federal regulations. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements. 

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EFJ 1: Coordinates and provides advanced operational, logistic, and governance support for the NBSAC and SCTF per the Texas Open Meetings Act, relevant statutes, agency policies, and enterprise governance standards. Plans, schedules, and coordinates both virtual and in-person meetings; develops agendas and supporting materials; Coordinates with stakeholders to meet document approval deadlines and ensures accessibility to support full participation for committee members and the public. Supports various subcommittees. Researches and identifies resources for advisory committee issues, acting as a liaison for members, chairs, and other agencies (20%).

EJF 2: Serves as the liaison with the HHSC Advisory Committee Coordination Office (ACCO) to ensure the timely and accurate posting of meeting notices, distribution of invitations, and dissemination of official communications. Prepares, maintains, and archives official meeting records, including minutes, procedural manuals, templates, and historical documentation, in compliance with HHSC records retention requirements and audit standards (15%).

EJF 3 Oversees solicitation, review, and appointment process for advisory committee members appointed by the DSHS or HHSC Commissioners. Collaborates with DSHS staff and HHSC Legal, Web Services, ACCO, and division and program leadership to ensure compliance with statutory requirements and proper public posting of vacancies and notices. Maintains and updates application materials, evaluation tools, and supporting documentation; trains and participates in review and selection panels; prepares appointment packets, action memoranda, and executive briefings; and supports the presentation of recommendations to HHSC leadership and the Executive Council. Coordinates orientation activities to meet state requirements and program related information needed for service as a member of the appointed advisory committee (10%).

EJF 4 Updates advisory committee related bylaws and rules, as necessary. Works with government affairs and legal to support development of required legislatively mandated reports and other advisory committee reports. Works with unit coordinator to respond to Legislative Budget Board and audit requests on advisory committee issues. Collaborates with internal and external stakeholders and implements changes that arise from new or amended federal and state statutes, regulations, or policy directives related to advisory committee work or activities. Facilitates cross-functional coordination to ensure timely implementation, mitigate risks. Analyze legislation to develop recommendations for policy in programmatic issues relating to the implementation, improvement, and/or expansion of funding (15%).

EJF 5: Develops assigned program policies, procedures, standards, and manuals in accordance with program objectives and goals. Completes quality assurance review for denial of benefit eligibility applications, advisory committee coordination, and responses to program questions and complaints. Prepares and analyzes performance data to ensure compliance with program policies and procedures, statutes, and rules; and recommend corrective action(s) as needed and for expansion or  reduction of program funding. Documents the results of quality assurance activities according to approved processes (15%).

EJF 6: Addresses concerns and complaints from constituents regarding NBS services and NBSAC and SCTF committee matters. Facilitate issue resolution with the appropriate agency divisions while upholding customer service and transparency standards. Track and analyze complaints and program issues. Support NBS by receiving provider inquiries, directing them appropriately, and responding to program-related questions. Advise and explain state and federal laws, regulations and procedures in the NBS program (10%).

EJF 7: Create, review, and update work related procedure manuals, job aids, and policies according to unit standards. Analyze the application of and variations within programs to develop action plans for improving or initiating new programs Maintains agency confidentiality and adheres to HIPAA guidelines. Maintains documents in compliance with HHSC records retention requirements and audit standards. Follows agency and division work product guidelines for accessibility, writing, style, and obtaining required approvals. Communicates and deal tactfully with professionals, interagency staff, government officials, the public, and people from varying socio-economic and cultural backgrounds (10%).

EJF 8: Other duties as assigned include but are not limited to actively participating and/or serving as a Branch contact to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements (5%). 

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Pertinent state and federal laws, regulations, policies, rules, and requirements related to NBS programs, including the Texas Open Meeting Act.
• Public administration techniques.
• Training and marketing techniques.
• State government organization and administration.
• Interagency collaboration methods and techniques.
• Records retention and inventory policies.
• Accessibility standards.
• Legislative process and bill review.
• Management techniques.
• Statistical analysis processes and research techniques.
• Budget processes.

Skill in:

• Evaluation of complex program issues.
• Professional and technical writing.
• Consultation and technical help to varied audiences.
• Outlook, PowerPoint, SharePoint, Word, and Excel and other applicable software.
• Conduct reviews of inquiries and complaint-related activities.
• Identifying measures or indicators of program performance

Ability to:

• Communicate effectively verbally and in writing.
• Ability to serve as a lead worker providing direction to others.
• Develop and deliver webinar trainings.
• Gather, assemble, correlate, and analyze facts.
• Develop, interpret, and implement policies and procedures.
• Develop forms and templates.
• Prepare written information and reports in an understandable format.
• Gather, assemble, correlate, and analyze facts and devise solutions to problems.
• Develop, analyze, interpret, and research state and federal rules/regulations.
• Plan and manage multiple projects and meet tight time limits.
• Devise solutions to problems.
• Provide guidance to others.
• Communicate effectively and deal tactfully with professionals, interagency staff, government officials, the public, and people from varying socio-economic and cultural backgrounds.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Graduation from an accredited college or university with an undergraduate or graduate degree in business administration, public health, healthcare administration, or another related field. Three years of experience working with health and human services organizations or programs will be considered instead of the education requirement.
• At least two years of experience analyzing or reviewing state and federal regulations.
• At least one year of experience leading or coordinating meetings across large organizations.
• Experience with technical or professional writing.
• Experience coordinating advisory committee preferred.

Additional Information:

IMPORTANT, PLEASE READ THE FOLLOWING INFORMATION PRIOR TO SUBMITTING AN APPLICATION FOR THIS POSITION:

Information on the application and resume must clearly state how the applicant meets initial selection criteria in the Summary of Experience section to be interviewed.

You must provide information relevant to the required experience for this position. Answer all questions and completely summarize your experience including technical and managerial responsibilities and any special training, skills, and/or qualifications for each position you have held in the employment history section of application.

All fields on the application must be filled- in completely. This includes, but is not limited to, previous salary, previous supervisor, and reason for leaving previous position.

Applicants selected for an interview must complete an in-basket exercise and submit a writing sample.

Agency salary policy, budget, and candidate’s qualifications will dictate final salary offer.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form