OPS SENIOR CLERK - 64914019

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OPS SENIOR CLERK 

Open Competitive

Your Specific Responsibilities:

The OPS Senior Clerk position is a temporary full-time position responsible for assisting the Office of Community Health and Planning (OCH&P). This position will report directly to the Healthy Start, Operations Management Review Specialist -SES The incumbent will be assisting management team by providing daily administrative and clerical support for the program. Work involves assignments that require independent work and adhering to state guidelines. Incumbent will review, assign, prepare and track correspondence for program including filing and follow up on pending issues.

Perform specific assignments such as, assisting the Healthy Start Data Management Office by conducting research, preparing reports, handling information request, and performing clerical functions.

Inputs a variety of data from source documents into applicable computer systems, using a data entry device, such as computer, scanner etc. This includes working closely with the Healthy Start Coalition of Miami-Dade to ensure proper case closure for all prenatal and postnatal clients. Incumbent will ensure that cases are closed in the Well Family System using the closure in the Coordinated Intake and Referral (CIR) when it is determined that services are not needed, services are not desired, or the client has been unable to locate after contracted attempts.

Assist with the development of processes that will improve the quality improvement and quality assurance needs for the Health Start Data Management Office. Responsible in identifying prenatal providers that complete screens and monitor the timeliness in which those screens are received by documenting weekly. Assist with the completion of daily and monthly reports related to this for submission to the Healthy Start Coalition of Miami Dade.

Maintains data logs, statistical reports, and other related materials for the use of the Program Office staff. Extract and compiles information from databases to produce reports and will assist with sorting, maintaining data entry records and other relevant materials as needed to ensure proper clerical task as met as it relates to the proper case closure of clients in the Well Family System.

Assigns and prioritizes work assignments as required. Attends mandatory training and in-services for professional development

Required Knowledge, Skills, and Abilities:

• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of the methods of data collection.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of computer skills, Word and Excel.
• Knowledge of correct spelling, punctuation and grammar usage.
• Ability to prepare correspondence and administrative reports.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to utilize problem-solving techniques.
• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to prepare a wide variety of written material such as reports, memoranda, pamphlets, newsletters, articles and presentations.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively (excellent verbal and written communication skills).
• Skill in operating a variety of computer software programs (Word, Excel, PowerPoint), audiovisual and computer equipment.
• Skill in typing.

Qualifications:

Minimum – One year of clerical or administrative support experience, including filing, data entry, and document handling

Preferred – Incumbent in this position is preferred to be bilingual in English and Spanish or English/Creole. Experience working with data management systems such as Well Family System or Coordinated Intake & Referral (CIR).

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

18255 Homestead Ave, Perrine, FL 33157

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.