OPS HEALTH SERVICES REPRESENTATIVE - 64913113

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Job posting category- Open Competitive

Your Specific Responsibilities:

This employee of the Florida Health Department in Miami-Dade County Epidemiology, Disease Control and Immunization Services (EDC-IS) is functioning in a supportive role under the direct supervision of an Operations Management Consultant and Assistant Community Health Nursing Director. This employee may also be called upon to function in a support role in a nurse/clerk team providing immunization services.   The incumbent will perform specialized public health work in areas geographically removed from direct supervision conducting on-site field audits of DH-680 at Miami Dade County Public Schools, Private Schools, and Daycares to verify compliance with state health standards.  Assists the Florida Health Department in Miami-Dade County Epidemiology, Disease Control and Immunization Services in achieving the Healthy People 2020 goal for immunization by assuring that at least 90% of our county’s two-year-old children successfully complete their primary series of immunizations before their second birthday.  Incumbent must be able to function independently and make decisions.

Work under the supervision of an Operations Managements Consultant, conduct field audits by reviewing DH-680 forms (Florida Certification of Immunization) in Miami-Dade County schools, private schools and daycare centers within designated zip codes to verify compliance. Schedule audit visits and maintain active communication with school and daycare administrators to track student records within FL SHOTS, while identifying out of compliance records and issue immediate notification letters to responsible parents/guardians and facility staff members.

Utilizes laptops to collect and compile data entry, and business communication. Educate facility staff on compliance as well as addresses opportunities for improvement and deliver site-level system training to educational facility personnel at daycares, private schools, and Miami Dade Public Schools to grant and manage access to the FL SHOTS network system. Notify or contact the VFC Team for any discrepancy located in the DH-680 forms, related to medical exemption for follow up and utilize company cellphones for all businesses related action during and beyond work hours, if required. Provide 30 days follow-up results for the out of compliance records. Securely upload all audit and site-visit documentation into designated TEAMS file. Generate and distribute official certificate of compliance to qualifying daycare facilities, private schools and MDCPS.  

At specific times, incumbent will function under the direction of a nurse providing immunization services in a barrier free walk-in clinic.  Duties include routine paperwork, reports, surveys and audits. Employee must be proficient in the use of computers and able to prepare and distribute reports, audits, make copies, receive incoming calls and route them to the appropriate person. Accurately transcribe and input historical immunization records from out of state and international sources in the FL SHOTS database. Perform comprehensive insurance eligibility verification for clinic patients. Create and issue valid DH-680, and DH-681 forms in strict compliance with program guidelines. Incumbent will follow Health Insurance Portability and Accountability Act (HIPPA) guidelines to protect patient privacy and data integrity.  

This employee will utilize the Florida SHOTS (State Health Online Tracking System) and Health Clinic Management System (HMS) to accurately assess, verify and input data collection from DH 687.  This electronic record should include demographical information as well as accurate documentation of the client’s immunization history and vaccinations per visit. May be called upon to function in a support role in a nurse/clerk team providing immunization services during back-to-school vaccination drives and local community outreach events.

Provides assistance to the Florida Health Department in Miami-Dade in the control of disease outbreaks by assisting in the reporting of vaccine preventable disease and the organization of mass immunization clinics.

Performs all other related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of office procedures and practices and the ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to conduct health investigations.
• Ability to analyze data.
• Ability to work independently.
• Ability to compile, evaluate and analyze epidemiologic data.
• Ability to plan, organize and coordinate work activities
• Ability to deal with the public in a tactful and courteous manner
• Ability to prepare health education material at appropriate reading levels;
• Ability to establish and maintain effective working relationships with others.
• Knowledge of Health Insurance Portability Accountability Act privacy.

Qualifications:

Minimum – At least one year of experience in public health, healthcare, social services, data entry, or related administrative work

Preferred – Incumbent in this position is preferred to be bilingual in English and Spanish. Experience with public health outreach, community engagement, or education

Where You Will Work:

8175 NW 12th St, Doral, FL 33126

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.