OPS GOVERNMENT OPERATIONS CONSULTANT II - 64802156

 Pay Plan: [[custSubGroup]]

Total Compensation Estimator Tool

Open Competitive Opportunity

Florida Department of Health

Division of Disease Control and Health Protection

Bureau of Communicable Diseases

HIV/AIDS

 (Full-Time 40 Hours Per week)

This is an in-office position only

Your Specific Responsibilities:

This professional position is part of the Patient Care and Treatment Access Program within the HIV/AIDS Section, Bureau of Communicable Diseases, Division of Disease Control and Health Protection. The incumbent works under the supervision of the Quality & Operations Manager.

The role supports Quality Improvement/Quality Assurance (QI/QA) activities and Clinical Quality Management (CQM), including monitoring patient outcomes and adherence to clinical guidelines. It contributes to identifying high‑performing health outcomes across Florida by reviewing and reporting data, addressing health disparities, improving quality measures, and supporting linkage to care.

The incumbent also assists the Statewide Planning Coordinator by collaborating with statewide planning bodies and local jurisdictions on HIV‑related planning activities.

This position works closely with the Regional Coordinator Liaison, HIV Prevention Program, Quality & Operations Manager, and Client Services Access team to support best practices and linkage‑to‑care initiatives for clients accessing ADAP, Ryan White Part B, and HOPWA services.

As the Assistant Quality Analyst, you play an essential role in ensuring that products and services meet established standards and exceed expectations. You will collaborate with key staff within the HIV/AIDS Section to conduct quality metrics, planning, and continuous quality improvement initiatives for the Quality & Operations team.

Responsibilities include monitoring and evaluating quality data, identifying improvement needs, and implementing corrective actions. Additional duties include assisting with documentation, providing technical assistance, implementing quality standards, and ensuring compliance with Health Resources and Services Administration (HRSA) regulations and policies. The role requires effective communication skills and a strong understanding of quality management principles and methodologies.

Responsibilities & Duties

• Review and Analyze data.
• Comparing data involves analyzing two or more datasets to identify similarities and differences.
• Schedule & attend quarterly meetings.
• Attend Statewide quarterly callout.
• Work with the database team.
• Provide technical assistance.
• Experience working with MS Word, MS Teams, or Excel.
• Experience in developing quality improvement metrics.
• Develop and implement quality control procedures and standards.
• Monitor database to identify areas for improvement.
• Collaborate with cross-functional teams to address quality issues.
• Prepare and present quality quarterly reports and performance metrics.
• Monitor quality control processes and best practices.
• Ensure compliance with Clinical Quality Management (CQM) program.
• Implement corrective and preventive actions to mitigate quality issues.
• Manage quality documentation and record-keeping for the State of Florida.
• Assist in developing quality improvement initiatives.

Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of Florida's legislative process.

Knowledge of DOH legislative bill analysis, legislative budget request, and legislative bill proposal processes.

Ability to understand and apply applicable rules, regulations, policies and procedures. 

Knowledge, skills and abilities to develop and implement quality improvement plans.

Ability to work independently.

Ability to plan, organize and coordinate work assignments. 

Ability to communicate effectively and establish and maintain effective working relationships with others.

Qualifications:

Minimum -

Experience with monitoring and evaluating data

Experience with providing technical assistance

Preferred -

AA or Bachelor's degree or higher

Five years of experience preferred.

Florida Department of Health Mission, Vision, and Values:  

Mission: 

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. 

Vision: 

To be the Healthiest State in the Nation. 

Values: 

Innovation: We search for creative solutions and manage resources wisely. 

Collaboration: We use teamwork to achieve common goals & solve problems. 

Accountability: We perform with integrity & respect. 

Responsiveness: We achieve our mission by serving our customers & engaging our partners. 

Excellence: We promote quality outcomes through learning & continuous performance improvement. 

Where You Will Work: 

Tallahassee, FL 

The Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: 

• Annual and Sick Leave benefits. 

• Nine paid holidays and one Personal Holiday each year. 

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. 

• Retirement plan options, including employer contributions 

(For more information, please click www.myfrs.com); 

• Flexible Spending Accounts. 

• Tuition waivers. 

• And more! 

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. 

Please be advised: 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.   

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.  

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov  

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.  

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.    

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.   

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.  

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.  

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.  

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.     

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.