OPERATIONS ANALYST I - 64081581

 Pay Plan: [[custSubGroup]]

Total Compensation Estimator Tool

Open Competitive Opportunity

Division of Disease Control and Health Protection

Bureau of Epidemiology

Immunization Section

Filling multiple positions with this advertisement

This is a full-time, in-office position. 

Your Specific Responsibilities:

The Vaccines for Children (VFC) Program, as administered by the Immunization Section, has established a vaccine accountability system under the terms of the grant It receives from the Centers for Disease Control and Prevention. The vaccine accountability system is based on vaccine doses administered by providers compared to the vaccine doses distributed to them.

The Operation Analyst I, performs the following tasks:

Processes VFC vaccine orders within approximately two-three business days from the time and day the VFC provider submits the order within the Florida HS. Processing Includes the following:

• Reviewing the Order Request within the Florida 11S for doses administered since the provider's last Order Request.
• Reviewing the current on-hand inventory for every VFC lot within their total VFC Inventory.
• Ensuring the doses administered and current on-hand inventory for each vaccine lot reconciles with the received amount for that lot.
• Ensuring the number of replacement doses needed for each vaccine type provides the needed amount of vaccines that the specific provider requires until the next regularly scheduled order without significant overage. Providing an appropriate just-in-time amount will keep the provider from expiring vaccine due to an oversupply or spoiling an inordinate amount of vaccine due to temperature monitoring issues.
• During flu season, assist providers with pre-booking and approving flu orders.

Training VFC provider personnel on how to do the following in Florida SHOTS:

• Maintain their inventory through appropriate adjustments and transfers.
• Maintain their VFC site data to ensure timely receipt of vaccine shipments.
• Create VFC Storage Units with data logger calibration certificates within Florida SHOTS.
• Documenting temperatures for their VFC vaccine storage units within Florida SHOTS.

Assists the provider with Annual Enrollment and ensures the data related to personnel tied to each VFC provider office stays current as required by the CDC VFC guidelines.

• The Operation Analyst I reviews and updates the VFC enrollee, primary coordinator, and back-up coordinator if needed for each provider as part of the annual enrollment process.
• The Operation Analyst I reviews and updates the VFC enrollee, primary coordinator, and back-up coordinator as needed throughout each year as changes to personnel occur within the provider office. As part of this action, the Operation Analyst I will review the entire site profile with the provider to ensure that no other information has changed since the last enrollment.

Communicates with all VFC Providers regularly throughout the year regarding vaccine that will expire In the next 60-90 days. The Operation Analyst I will Instruct providers on how to contact or find another VFC provider who can use the vaccine in the provider's geographical area.

Reviews the FionaaVFC@FLneaitin.gov  group email throughout the day to ensure all VFC communication to providers is performed in a timely manner.

Works with providers to document daily storage unit temperatures within Florida SHOTS when providers have let this process lag or due to office turnover so that providers can maintain their ordering privileges.

Reviews temperature excursions for providers and communicates with the VFC government consultant supporting temperature monitoring and the providers to address the excursions.

• They communicate to providers that the excursion is not a true incident and does not need further review.
• They communicate to the government consultant regarding the excursion to ensure that an incident is opened.
• The government consultant will determine the viability of the vaccines or Instruct the Operations Analyst I to have the provider call manufacturers to determine viability.

Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of office procedures and practices.

Knowledge of the principles and techniques of effective communication.

Knowledge of the methods of data collection.

Knowledge of basic arithmetic.

Ability to understand and apply applicable rules, regulations, policies and procedures.

Ability to deal with the public in a tactful and courteous manner.

Ability to perform basic mathematical calculations.

Ability to work independently.

Ability to utilize problem-solving techniques.

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Good communication and writing skills in programmatic and operational rules and procedures.

Qualifications:

Minimum: High School Diploma or Equivalent.

Preferred: One year of customer service experience.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.