Office Professional 2 (Multiple Openings)

Office Professional 2

About Us:

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

The Bureau of Maternal, Child, and Family Health (BMCFH)/ Complex Medical Help (CMH) is organized to support families by improving birth outcomes and the health status of women, infants, children, and youth, including children and youth with complex health care needs. Using data and proven practice, the bureau’s programs support the delivery of direct services, linkages and referrals, population-based supports, program evaluation, education, monitoring and quality oversight, and policy and systems development.

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What You'll Do:
Are you organized, detail-oriented and passionate about supporting programs that make a difference? The Ohio Department of Health is seeking to fill THREE Office Professional 2 positions to provide administrative and records management support for the Complex Medical Help (CMH) program. Key responsibilities are: 

• Enter and maintain medical and financial documentation in electronic record and document management systems. 
• Prepare, format, proofread and update a variety of documents using Microsoft Office Applications.
• Review records for accuracy and completeness, identify discrepancies, and update information as needed. 
• Search, compile, organize and summarize information to support reports and program operations.
• Maintain confidential client health and fiscal records in compliance with HIPAA, agency policies and established procedures. 
• Receive, log, index and track incoming medical and financial documents within the agency's document management system.
• Maintain electronic and physical filing systems and retrieve records to fulfill information requests. 
• Update case record information and document locations. 
• Process incoming main and scanned documents, including preparing records for electronic conversion, indexing, and storage. 
• Generate routing correspondence, prepare copies and support general office and administrative functions.
• Assist with basic troubleshooting and coordination of office equipment maintenance.

UNUSUAL WORKING CONDITIONS: May be confined to work area for long periods of time; may perform high-volume, repetitive tasks with short turnaround.

Ideal Candidate Strengths!

• Strong organizational skills and attention to detail
• Ability to maintain accuracy while managing high volume of work
• Excellent written communication and proofreading skills
• Proficiency with Microsoft Office applications 
• Ability to work independently while collaborating effectively with a team
• Commitment to safeguarding confidential information and maintaining data integrity
• Strong customer service and interpersonal skills

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At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Position Qualifications:

6 mos. trg. or 6 mos. exp. in using personal computer & related business office software AND 6 mos. trg. or 6 mos. exp. in office practices & procedures. 

OR 

6 mos. exp. as Office Professional 1, 12141. 
 

OR 

Equivalent of Minimum Class Qualifications for Employment noted above. 

Job Skills: Clerical & Data Entry
Technical Skills: Customer Service, Records Management, Operational and Administrative Support
Professional Skills: Customer Focus, Attention to Detail, Confidentiality

Educational Transcript Requirements: 
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration. 

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Supplemental Information:

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
Unless required by legislation, the selected candidate will begin at Pay Grade 26, Step 1 of the OCSEA union Pay Range Schedule ($21.83 per hour), with an opportunity for pay increase after six months ($22.29) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: 
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION:
You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE:
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

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Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

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The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.