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Medical Certification Supervisor


NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:
Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.

Northeast Delta Human Services Authority (NEDHSA) is seeking a qualified individual to serve as a Medical Certification Supervisor, to assist the Medical Certification Manager (DD Director) and assume full operational responsibility for regional office functions in the absence of the Medical Certification Manager, including delegated administrative, fiscal, programmatic, and eligibility-related authority within established policy and regulatory requirements. 

The incumbent will provide oversight of fiscal operations, program performance, eligibility systems, and medical certification functions; direct and coordinate multiple statewide programs and operational functions, including Individual & Family Support, Flexible Family Fund (FFF), Systems Entry, Early Steps coordination, PASRR, Act 421, ICF/IID, LDH Custody, Urgent Triage, contracts, eligibility determination processes, and medical certification operations. The incumbent will also provide technical guidance to Community Services and Medical Certification staff and supervisors.

Requirements

A current Louisiana license in a health services field, health regulation field, or social services field plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; OR

A bachelor's degree plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; OR

A master's degree in a health services field, health regulation field, or a social services field plus three years of experience in hospital or nursing home administration, health services, health regulation, or social services.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job duties:

• Directs and manages daily operations of regional developmental disability programs and medical

  certification functions

• Supervises Community Services Supervisor, Medical Certification Specialists, Community Support

  Professionals, and Administrative Coordinator. Provides oversight of eligibility, certification, and service authorization processes

• Ensures compliance with CMS, Medicaid, and state regulatory requirements

• Oversees Individual & Family Support, Flexible Family Fund (FFF), Act 421/TEFRA, PASRR, and

   ICF/IID program operations

• Monitors contracts for Psychological Services and Community Services Assistant

• Reviews and approves program expenditures and ensures fiscal accountability. Monitors data systems, reporting, and program performance metrics

• Provides technical assistance and training to supervisory and professional staff

• Participates in management meetings, staff meetings, and training activities

• Conducts performance evaluations and recommends personnel actions

• Approves leave, travel, and administrative requests. Interviews and participates in the selection of staff

• Performs other duties as assigned


Position-Specific Details:

Appointment Type:   Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty

Location: Developmental Disabilities Office (2324 Armand Connector, Monroe, LA 71201)

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

  • 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.
(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required to be considered for this vacancy.  

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 


*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Ms. Janesia Raybon, MPA
Human Resources Director
Northeast Delta Human Services Authority
2513 Ferrand Street 
Monroe, LA  71201
318-362-4237 (office)

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.


Date Posted
11/02/2026
Job Reference
NEDHSA-228028-MCS-110226-SH
Organization
LDH-Northeast Delta Human Services Authority
Location
Monroe, LA 70802
Category
Project/Program Management
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