HUMAN SERVICES PROGRAM CONSULTANT II - 64028434

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Job posting category: Open Competitive

Job Title: Human Services Program Consultant II

Your Specific Responsibilities:

This position will serve as the lead Disease Intervention Specialist with the regional hub, primary coverage of Gadsden County.

Field Investigation and Linkage

As the Lead Field Investigator, the incumbent provides advanced epidemiological and investigative support for Gadsden County and helps, as needed, with investigations that involve both Gadsden and Leon counties. While the position is assigned primarily to Gadsden, the incumbent collaborates with Leon County field investigators when cases include cross-county elements, such as when an investigation originates in one county but involves contacts, residences, or other relevant epidemiological details in the other. This role is responsible for conducting comprehensive communicable disease investigations, including interviewing individuals infected with or at risk for communicable diseases to obtain partner, cluster, and suspect information critical to public health surveillance. The incumbent carries out field investigations to locate clients, deliver Field Directed Therapy, and facilitate access to counseling, medical evaluation, and treatment services. This position ensures that all newly diagnosed HIV-positive individuals in Gadsden County are followed through complete linkage to care, with all activities documented in the HIV/AIDS Linkage modules.

The incumbent performs ongoing case management duties, including case documentation, work prioritization, clustering, visual case analysis, and the application of epidemiological techniques consistent with program standards. The role includes providing Rapid HIV and Syphilis testing, delivering test results within required timeframes, and conducting confidential pre- and post-test counseling. The incumbent collaborates with physicians, clinics, laboratories, and other healthcare providers to verify diagnoses, treatments, and laboratory findings, and conducts provider outreach to encourage reporting, share disease trends, and promote adherence to current diagnostic and treatment guidelines. All investigative reports, case documentation, and laboratory-related forms are completed in accordance with CHD and Department of Health policies and procedures.

Field Investigation Trainer

In the capacity of Field Investigation Trainer, the incumbent provides instruction, mentoring, and technical support to new Disease Intervention Specialists (DIS) and to DIS staff requiring additional guidance throughout the 14-county service area. The incumbent is responsible for building staff competency in interviewing and engaging with clients in the field, field investigation procedures, linkage-to-care processes, and accurate data collection. Field assessments are conducted quarterly or more often as needed to evaluate staff performance, training needs, and adherence to program standards. Findings and observations from these assessments are submitted to the supervisor and incorporated into the quarterly report provided to county health department leadership. Through ongoing coaching and structured training, the incumbent helps ensure consistent, high-quality field investigation practices across all participating counties.

500/501 Trainer As a certified 500/501 Trainer, the incumbent completes the required training and serves as an instructional resource for new DIS staff and community partners who require 500/501 course content. As needed, the incumbent delivers formal training sessions, ensuring all material reflects current program guidelines, legal requirements, and best practices for communicable disease intervention. This role also assists in preparing and presenting the annual updates 500/501 as needed. The incumbent ensures training delivery is consistent, accurate, and supportive of statewide DIS competency standards and collaborates with partners to strengthen community capacity in communicable disease prevention and response.

In-Service and Staff Development The incumbent actively participates in in-service training programs, staff development activities, and other professional learning opportunities relevant to program performance. All required Department of Health trainings are completed within established timeframes, and the incumbent maintains current knowledge of emerging communicable disease trends, program protocols, investigative methods, and policy updates. Additional responsibilities may be assigned as needed to support overall program operations and workforce readiness.

Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

STARS reporting system, Linkage to Care module, Leon County HMS system. knowledge of medical and non-medical case management, locally utilized electronic health record systems, interviewing skills, data entry, scheduling of appointments, case coordination with outside agencies/providers. MS Office Suite, MS Teams and virtual meeting platforms.  

Qualifications:

Minimum – The required knowledge, skills, and abilities listed above.

Salary Range: $50,000 - $55,000

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Leon County Health Department, Tallahassee, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.