Health Compliance Inspector, Generalist, Home Care Services (HP III) - HFEMSD

The Work Unit: 

The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of healthcare facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, renal dialysis centers, emergency medical services providers, designated and non-designated trauma centers, long term care facilities and many other specific types of healthcare services. The division licenses certifies and surveys healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency medical service (EMS) education programs; certifies EMS providers and licenses all air and ground ambulance services operating within the state of Colorado. 

This work unit exists to: (1) protect the health, safety, and welfare of patients/residents of health care facilities in the state of Colorado, by evaluating and securing compliance of licensed and certified facilities and providers, utilizing applicable federal and state laws/regulations and professional standards of practice; and (2) to provide to the public information on health care facilities.

What You Will Do:

This position is staffed by professionals who work independently or as a member of an interdisciplinary team to assess the care, treatment and quality of life provided by various health facilities through observations, interviews, and record review. Uses experience, training and judgment in evaluating and applying statutes, regulations, guidelines, policies and procedures on a case-by-case, item-by-item basis for facility compliance/violation. Reviews self-reported occurrences and incidents of serious deficiencies and assesses whether certified and/or licensed health facilities intervened appropriately. Writes statements of deficiencies, identifying areas of noncompliance with federal and state requirements based on survey/investigation results. Acts as resource, educator, and interpreter of regulations for service providers and consumers, based upon established guidelines, policies and procedures. 

Key Responsibilities:

• On an unannounced basis, independently or as a member of an interdisciplinary team, determines whether the entity is operating in compliance with applicable statutes/regulations.  

• Assesses and evaluates health care facility quality of care, services, and treatment of the residents/patients as well as facility practices through observations, record review, as well as interviews with residents/patients, family members, staff, and outside agency and medical professionals.  

• Collects and documents evidence and survey results based upon observations, interviews and record review. Analyzes the evidence and survey results in order to determine whether and how the health care facility is out of compliance with applicable statutes and regulations. 

• Conducts pre-survey preparation activities for the survey team, including the selection of residents for inclusion in the survey sample.  

• Assigns work to survey team members prior to and during the course of the survey. 

• Facilitates all meetings between survey team members, and between surveyors and facility staff.  

• Ensures survey work is completed by necessary deadlines.

• Attends meetings, serves on task forces or teams, completes projects, and performs other duties as assigned by the supervisor. 

Residency Requirement: 

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Class Code & Classification Description: (New)

MINIMUM QUALIFICATIONS: 

Six (6) years of related experience in applicable health care in a facility or program regulated by the Health Facilities and Emergency Medical Services Division. 

OR

A combination of related education in Nursing, Public Health, Social Work, or closely related field, and/or relevant experience in health care in a facility or program regulated by the Health Facilities and Emergency Medical Services Division or in an occupation related to the work assigned equal to six (6) years. 

PREFERRED QUALIFICATIONS:

In addition to the minimum requirements, the successful candidate in this position will have the following highly desirable experience and competencies:  

• Relevant experience with the State of Colorado

• Experience evaluating the quality of care, services, and outcomes in health care settings through observation, record review, and interviews.

• Experience analyzing evidence and survey findings to determine compliance with state and federal health regulations

• Skilled in writing clear, concise, and legally defensible statements of deficiencies

• Strong critical thinking and problem-solving abilities, with sound judgment and attention to detail.

• Excellent communication, professionalism, and conflict-management skills, including the ability to build respectful and productive relationships.

• Demonstrated integrity, accountability, and commitment to public service.

• Ability to manage competing priorities while working independently or collaboratively within an interdisciplinary team.

• A pre-employment background check will be conducted as part of the selection process.

• Critical Status: Must be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

• Critical Status: Must be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

• TRAVEL: On average up to 50% and during peak times up to 75%. 

  • Must be willing to work occasionally evening, night, weekend, or holidays depending upon circumstances of survey or complaint. 
    

• PHYSICAL DEMANDS:

  • Must be able to lift and carry up to 40lbs. of equipment for extended periods of time.

  • Must be able to walk or stand for extended periods of time including walking up and down multiple flights of stairs. 

• Must be proficient in word processing and able to use current communication technology to connect to the office from the field. 

• Must be vaccinated against COVID19. *See note below

• Must obtain an influenza shot annually prior to the onset of the flu season or wear a mask while on facility/agency premises.**See note below. 

• Must be willing to work in environments where contagious diseases may be present.

• Must be willing to perform annual fit testing for N-95 masks, as well as complete annual training on donning and doffing of personal protective equipment (PPE).  

• Once employed in this position, must successfully complete and apply all required surveyor training (unless training is unavailable) within the first six (6) months of service. 

• Requires the use and operation of state fleet vehicles.***

• *Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment

• **Religious and medical exemptions and reasonable accommodation shall be addressed as required by law pursuant to the Equal Employment Opportunity Commission’s vaccination guidance. 

• *** Conditions apply to use of fleet vehicles such as location and availability

Appeal Rights: 

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

• Completed State of Colorado application.
• COVER LETTER: describing how your professional experience aligns with the preferred qualifications of this position.
• If using education to qualify for this position a copy of your transcripts (unofficial acceptable) or diploma must be provided with application. Transcripts must be attached to your colorado.gov/jobs application.
  If you are a veteran, a copy of your DD214 must be attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify: 

CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at cdphe_benefits@state.co.us or call 303-692-2060, option 5.