GOVERNMENT OPERATIONS CONSULTANT II - 64069398

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Job posting category: Internal Agency

Your Specific Responsibilities:

The incumbent provides services for the WIC Program in accordance with DHM 150-24, and the FL-WISE User’s Manual. Incumbent is responsible to follow and adhere to all rules, regulations, policies, and procedures of the Florida Department of Health (FL-DOH) and the WIC and Nutrition Program. The incumbent in this position will have the authorized “need to know” access to confidential WIC client records, and the FL-WISE data system. Assignments of Duty Station, hours and days worked may vary based on agency/unit needs. Incumbent will have access to records containing social security numbers in the performance of job duties. The incumbent of the position will work with a diverse population and will deliver services in English/Spanish or English/Creole.

Responsible for the management, ordering, and reconciliation of all special formula for the Florida Department of Health (FL DOH in Miami-Dade County) WIC and Nutrition Program. Research discrepancies, resolves issues and documents discrepancies found. Adds transfers, deletes appropriate formula in the FL-WiSE Data System an LA formula database by site. Assists unit staff with formula inventory reconciliation as needed. Advises appropriate supervisor of problem areas. Maintain copies of all inventories by unit on electronic file. Compare warehouse's weekly physical inventory with the FL-WiSE inventory report. Responsible to maintain local agency formula database. Ensure accuracy of the most recent formula updates. Provides innovative ideas to improve local agency formula database efficiency.

Ensures that 100% of invoices for Special Formula received are processed and submitted to the WIC State Office for prompt payment. Ensures the invoices received are stamped with the triple date stamp. Ensures approval and inspection of goods are in compliance with the five (5) working days pursuant to s. 215.422, Florida Statutes and Chapter 69I 24, Florida Administrative Code. Ensures packing slip match invoice and research for any discrepancies. Notifies the vendor and document findings. Maintains State WIC Office informed of any vendor issues. Responsible to scan and e mail the formula invoice to the state office and to retain a copy for the local agency file.

Responsible to order and reorder Exempt Infant Formula and WIC Eligible Nutritional’s to all LA WIC sites and warehouse. Verifies the formula order confirmation via e mail or telephone. Review any discrepancies with missing and damage formula and resolves issues with vendors as needed. Ensure all damage formula is properly destroyed, and certification of destruction is completed to obtain vendor credit. Responsible to coordinate the return of formula with vendors and maintain warehouse staff informed of the return date and time schedule. Ensures formula is delivery to the correct address and contact vendor to track any missing formula. Ensures that all Exempt Infant Formula and WIC Eligible Nutritional’s are received in LA formula database and added to FL-WiSE for all sites and warehouse. Maintains a tracking log of formula ordered.

Coordinates formula training for new employees and refresher training for staff with the WIC managers.

Responsible to coordinate and schedule quarterly in person visits to the WIC units to audit the formula ordering receiving, storage and issue processes. Inform the area manager and the unit supervisor of the audit results. Maintain copy of the audit results.

Ensures accurate completion and timely submission of all administrative records including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, Train Florida, etc. Email communications must be maintained on daily basis.

Attends all WIC Program, FL-DOH in Miami Dade County and other meetings or conferences as assigned. Participates in mandatory meetings and in-service trainings. Participates in Outreach activities as assigned.

Performs all other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to motivate, develop and direct people as they work, identifying the right person for the job.
• Ability to use WIC Data System proficiently.
• Ability to train effectively and use employ varied teaching methods.
• Ability to evaluate effectiveness of training.
• Ability to collect, evaluate and analyze data to identify essential information.
• Ability to communicate effectively with others in writing and orally as indicated by the needs of the audience.
• Ability collect, record, evaluate, and analyze data.
• Ability to analyze data, solve problems independently and complete arithmetic calculations.
• Ability to be discrete and maintain strict confidentiality.
• Ability to enter data quickly and accurately into computerized database.
• Ability to establish and maintain effective working relationships with others.
• Ability to get along well with people.
• Ability to initiate, work independently, highly organized and attentive to details.
• Ability to plan, organize and coordinate work assignments and supervise others.
• Ability to organize data into logical format for presentation in reports, documents and other written/visual materials.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to use logic and analysis to identify the strengths and weaknesses of different approaches.
• Ability to use Microsoft Products.
• Knowledge of basic management principles and practices including quality management principles and techniques, QIC story, Process Management, Strategic Planning.
• Knowledge of correct grammar.
• Knowledge of management principles and practice.
• Knowledge of methods of data collection and analyzes.
• Knowledge of the methods of compiling, organizing and analyzing data.
• Knowledgeable in designing, maintaining and completing inventories.
• Ability to develop recommendations, solve problems and recommend actions/sanctions.
• Ability to organize data into logical formats for presentation in reports, documents and other written materials.
• Ability to work independently.
• Ability to develop, establish and maintain effective working relationships with others by telephone, in person or in writing.

Qualifications:

Minimum – Customer Service experience, experience handling inventories.

Where You Will Work:

2250 NW 82nd Ave Miami, FL 33122

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.