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FLORIDA DEPARTMENT OF HEALTH

 IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

INTERNAL AGENCY APPOINTMENT

Internal Agency Opportunity

 Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Class Title: Government Operations Consultant I

Position Number: 64028647

Base Salary: $1,821.13 - $1,912.19 Biweekly

Location: 6101 Lake Ellenor Drive, Orlando, FL 32809

**DOH – Orange is a tobacco free agency.

**This advertisement may be used to fill future vacancies as they become available.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

JOB DUTIES AND RESPONSIBILITIES:

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION: 

Demonstrates the ability to provide administrative and human resources support by maintaining accurate position descriptions, emergency contact information, and personnel records. Prepares weekly, monthly, and quarterly WIC and FLWISE reports and produces data tables, queries, and summaries for management as needed. Maintains and updates the DOH‑Orange WIC SharePoint site to ensure staff access to current information. Coordinates the annual review of WIC policies and procedures and tracks staff deadlines, sending reminders to senior leadership and supervisors to support timely completion of required tasks.

Demonstrates a clear understanding of WIC policies and procedures to conduct follow‑up contacts for referrals and missed appointments. Receives and routes telephone calls, providing information that may require interpreting WIC program guidelines. Issues WIC electronic benefits to certified participants in accordance with DHM 150‑24 and the Florida WiSE System Manual.

Schedules participant and applicant appointments through the FL WiSE system and responds to questions regarding access to WIC services. Refers individuals to appropriate Department of Health programs, state services, and community agencies to ensure comprehensive support.

Demonstrates strong organizational and administrative skills by tracking staff due dates and sending timely reminders to WIC senior leadership and supervisors. Prepares documents for media, the State WIC Program Office, and the DOH‑Orange WIC Program as assigned. Maintains and updates the DOH‑Orange WIC SharePoint site to ensure accurate and accessible program information. Coordinates outreach events with internal programs, external organizations, and participating staff, and manages all arrangements for staff meetings, including scheduling, materials preparation, and monthly meeting logistics. Provides support with personnel processes by assisting with application processing, interview scheduling, and general clerical documentation. Maintains the Status of HR Actions in collaboration with WIC senior leadership and supervisors to support efficient workflow and compliance.

Demonstrates the ability to plan and develop agendas for WIC supervisor and staff meetings in consultation with senior leadership. Participates in staff development, required in‑service trainings, and regularly scheduled departmental meetings to support ongoing professional growth. Prepares and submits travel reimbursement requests in accordance with established departmental procedures. Maintains courteous and cooperative working relationships with program staff, departmental personnel, community agencies, and the public to support effective communication and service delivery.

MINIMUM QUALIFICATIONS:

Current, Valid Driver's License

One year of verifiable WIC experience.

This is an in-office position only.  You must be willing to physically come into the office to perform the duties and responsibilities of the position.

A current Florida Department of Health (DOH) employee.

This position requires current authorization to work in the United States without employer
sponsorship. The Department of Health is unable to provide employment visa sponsorship.
 You must be authorized to work in the United States without employer sponsorship.

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 

Where You Will Work:

Work Location: 6101 Lake Ellenor Drive, Orlando, FL 32809

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. 

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.