CYSHCN Health Coordinator

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Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: CYSHCN Health Coordinator 
Job Title: Program Specialist V 
Agency: Dept of State Health Services 
Department: CSHCN Systems Development 
Posting Number: 16955 
Closing Date: 05/26/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Range: $4,523.16 - $5,888.50 
Pay Frequency: Monthly
Salary Group: TEXAS-B-21 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description: 

Under the supervision of the Children and Youth with Special Health Care Needs (CYSHCN) Systems Development Group Manager, the  CYSHCN Health Coordinator performs highly advanced consultative policy services and technical work. This position  plans, develops, and implements systems of care for CYSHCN, children and youth with disabilities, and their families.This position  activities support essential public health services and efforts to achieve Title V Maternal and Child Health Block Grant performance measures. This position coordinates, develops, and carries out the Title V Block Grant’s CYSHCN State Action Plan and leads collaborative activities with agency programs and organizations. This  position works under limited supervision and exercises considerable latitude for initiative and independent judgment. 

Essential Job Functions (EJFs): 

Attends work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned.   

Oversees the coordination and development of CYSHCN content for the federal Title V Maternal and Child Health Block Grant application. This position  provides leadership to plan and coordinate the CYSHCN State Action Plan  including developing objectives, strategies, and evidence-based measures. This position monitors staff and contractor activities and guides needs assessment efforts such as survey dissemination and stakeholder feedback sessions. Additionally, this position  collects and analyzes data while collaborating with teams to provide block grant technical assistance. (35%)  

Generation  ideas and design methods for program quality improvement initiatives. This position  identifies areas of change and recommends or implements techniques to evaluate and improve program and contractor activities. This position assesses and addresses staff CYSHCN educational needs. Additionally, this position  develops and evaluates administrative policies and provides instruction and guidance to staff and contractors. (20%) 

Contributes to articles and develops and disseminates CYSHCN educational and outreach publications. This position  confirms the accuracy of content on the group’s website. This position develops and delivers educational and training tools, presentations, and curricula regarding  CYSHCN to providers, families, and staff.  This position also confrims stakeholder involvement in the development and dissemination of all educational and training materials. (15%) 

Establishes effective CYSHCN partnerships and collaborative workgroups with state agencies, disability organizations, consumer groups, and internal DSHS partners. This position  promotes awareness of  CYSHCN  and their families. This position collaboratively plans activities to address  block grant CYSHCN performance measures. (10%) 

Represents the CYSHCN Systems Development Group, the Maternal and Child Health Section, and the Department of State Health Services at meetings, hearings, conferences, and seminars,  and on boards, panels, and committees. (10%) 

Reviews, tracks, and prepares  state and federal legislation analysis  relevant to maternal and child health and CYSHCN. This position  researches, prepares, and assists with the evaluation and development of grant opportunities, contracts, and fiscal impact reports. Additionally, this position coordinates  special initiatives implementation. (5%) 

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery, Continuity of Operations (COOP) activation, and/or serving on the State Medical Operations Center (SMOC) team.  Such participation may require an alternate shift pattern assignment and/or location. (5%) 

Knowledge, Skills and Abilities (KSAs): 

Knowledge of professional public health principles and practices including quality improvement methods and their application to the care of CYSHCN, child and young adults with disabilities, and their families. 

Knowledge of state and national performance measures related to children and youth with special health care needs. 

Knowledge of local, state, and federal laws, regulations, and current trends relevant to CYSHCN and young adults with disabilities. 

Knowledge of needs assessment and strategic planning processes and their application in public health service delivery. 

Knowledge of state and federal program, contract, and grant monitoring, evaluation, and budgeting processes. 

Knowledge and experience in coordinating agency services and interagency planning to integrate service systems and improve healthcare quality. 

Skill in using computer software applications (Microsoft Word, Excel, Teams, and PowerPoint) to process narrative and financial data into reports and presentations. 

Skill in verbal and written communication  to share information clearly, concisely, and effectively . 

Skill in developing educational and training materials and presentations regarding public health topics. 

Skill in project development, planning, funding, management, and evaluation, including grant-writing. 

Skill in gathering, assembling, correlating, and analyzing large datasets and large amounts of policy information to draw conclusions and make decisions regarding program impact. 

Ability to quickly study and synthesize concepts relevant to CYSHCN and their families and integrate these concepts into program planning and service implementation. 

Ability to oversee program activities and establish goals and objectives. 

Ability to develop, organize, and prioritize assignments  workloads and to address group or section needs.  

Ability to work effectively within teams and with diverse groups to organize and coordinate complex tasks. 

Ability to exercise judgment in evaluating situations, making decisions, and effectively resolving conflict. 

Registrations, Licensure Requirements or Certifications: 

NA 

Initial Screening Criteria: 

Graduation from an accredited four-year college or university in a relevant science or liberal arts field. A master’s degree in public health or public administration is preferred. 

At least two years of experience working in public health, maternal and child health, and/or health care policy development including CYSHCN programming and policy development is preferred.  

At least two years of experience developing, writing, and presenting program policy reports and communications. 

Experience developing and overseeing  project coordination and completion.   

Additional Information: 

Applicant will complete a skills assessment after the interview.  

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form