Contract Administration Mgr I

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Contract Administration Mgr I 
Job Title: Contract Administration Mgr I 
Agency: Dept of State Health Services 
Department: Contract Management 
Posting Number: 16835 
Closing Date: 11/06/2026 
Posting Audience: Internal 
Occupational Category: Business and Financial Operations 
Salary Range: $6,377.50 - $8,581.66 
Pay Frequency: Monthly
Salary Group: TEXAS-B-26 
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (DHT) 
Other Locations:  
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK 
 
 
 

Brief Job Description:

Works under the direction of the Contract Management Section Director. Responsibilities include contract management activities, reporting, facilitating open records request and development of policy and procurement procedures. Prepare agency wide contract reporting for management and DSHS executive leadership.  Serves as the point of contact for agency sole source review and recommendation for approval.

Assure timely communications with CMS and program staff across the agency and collaborate with Fiscal Oversight and Monitoring regarding contractor performance and site visit coordination. Establishes processes and working relationships with the DSHS programs that ensure high quality internal and external customer service related to client services contracts.

Provides staff training and development related to the contracting process and reporting activities.  Assist in development of curriculum and preparation of training material related to staff training and development. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. May assign and/or supervise the work of others.

Essential Job Functions (EJFs):

Develop accurate and complete standardized contract reports using the System of Contract Operation and Reporting (SCOR) data for management and DSHS executive leadership.  Organize and analyze data to identify issues, trends, and opportunities for procedural or system changes. Prepare documents and statistical reports, analyze contracting systems and outputs and make recommendations for system improvements. Establish processes and working relationships with the DSHS programs that ensure high quality internal and external customer service related to client services contracts.  (30%)

Assist in the development of short and long-term strategies and priorities to assess the quality of contract activities.   Provides response to audit activities, quality management, and contract management activities and requests. Serve as the single point of contact for all open record requests for DSHS programs.  Ensure DSHS complies with federal and state regulations to ensure agency compliance.  Based on audit results provide recommendations to the Section Director regarding new policies and procedures. (25%)

Provide contract management staff and program staff with training and technical assistance to improve a smooth transition on cradle to grave contracting processes. Works collaboratively with staff from HHSC PCS, HHSC FSO, HHSC OCC, and programs across the agency.   Provides oversight into the operations and activities of contract administration to include administrative, programmatic, and fiscal monitoring for compliance with contract terms and agency, state, and federal requirements. (20%)

Resolves problems and implements decisions; assures DSHS policy, procedures and standards are followed.    Develops and assures accurate and complete reports for contractors/providers and program staff.  Initiates and manages changes when necessary.  Solicits feedback from customers/staff; delegates appropriately; and guide staff.  May plan, assign, track and supervise the work of others in order to meet strict deadlines. (15%)

Represents the CMS by making presentations, providing information and testimony, collaborating with stakeholders, state agencies, internal audit and federal partners.  Actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.  Such participation may require an alternate shift pattern assignment and/or location. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of state guidelines and best practices for contracting public health services.

Knowledge of principles and practices in quality assurance monitoring and assessment.

Knowledge of quality improvement principles and practices for client services.

Knowledge of related state and federal laws, regulations, policies, rules and requirements

Knowledge of Texas legislative process and public accountability systems

Knowledge of strategic planning, budget management, human resource management, and project management

Knowledge of the principles of leadership and ability to effectively interact with various leadership levels

Skill in communication, orally and in writing.

Skills in strategic planning for meeting statewide community health objectives.

Skills in designing and implementing technical assistance and professional education activities for community health care providers.

Skill in managing multiple and competing priorities

Skill in identifying problems, evaluating alternatives, and implementing solutions

Skill in working collaboratively and cooperatively with diverse groups

Ability to think creatively and support creative thinking in others

Ability to establish goals and objectives

Ability to plan, assign, and evaluate the work of others

Ability to effectively manage and motivate staff

Ability to establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders and elected officials.

Ability to make timely and effective decisions and produce results through planning and evaluation of policies and programs

Ability to develop and implement effective customer service systems

Ability to interpret data and develop effective operating procedures

Ability to organize and present information effectively, both orally and in writing

Ability to lead in an environment of change

Ability to build effective work teams

Ability to comprehensively and accurately evaluate reports     

Knowledge of state guidelines and best practices for contracting public health services.

Knowledge of principles and practices in quality assurance monitoring and assessment.

Knowledge of quality improvement principles and practices for client services.

Knowledge of related state and federal laws, regulations, policies, rules and requirements

Knowledge of Texas legislative process and public accountability systems

Knowledge of strategic planning, budget management, human resource management, and project management

Knowledge of the principles of leadership and ability to effectively interact with various leadership levels

Skill in communication, orally and in writing.

Skills in strategic planning for meeting statewide community health objectives.

Skills in designing and implementing technical assistance and professional education activities for community health care providers.

Skill in managing multiple and competing priorities

Skill in identifying problems, evaluating alternatives, and implementing solutions

Skill in working collaboratively and cooperatively with diverse groups

Ability to think creatively and support creative thinking in others

Ability to establish goals and objectives

Ability to plan, assign, and evaluate the work of others

Ability to effectively manage and motivate staff

Ability to establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders and elected officials

Ability to make timely and effective decisions and produce results through planning and evaluation of policies and programs

Ability to develop and implement effective customer service systems

Ability to interpret data and develop effective operating procedures

Ability to organize and present information effectively, both orally and in writing

Ability to lead in an environment of change

Ability to build effective work teams

Ability to comprehensively and accurately evaluate reportsRegistrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) is required.  

Initial Screening Criteria:

Must be a CTCM.

One year experience with contract development, procurement, contract management, contract administration, or contract monitoring preferred.

Experience with staff development and training.

Experience with developing and writing reports.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form