Community Health Worker

Are you committed to directly serving your community and making a difference in the lives of those who need support by using your skills and strengths as a collaborative team member? 

As the Community Health Worker, we will count on you to provide Healthy Start Program services to at-risk families by getting involved in the community and sharing the resources and opportunities available to support their growing family journey. You will engage in outreach and recruitment efforts while enrolling families into the Healthy Start Program, team case management, screen health and safety questionnaires, review health information, and seek community referrals to assist at-risk families of South Phoenix and surrounding communities. 

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including an incentive

• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% per paycheck contribution rate that includes a 100% employer match on Day 1

• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more!  Work With Us | Maricopa County, AZ

We Require

• Two years of experience working with pregnant women, infants, and/or toddlers in a social service program such as WIC, Parents as Teachers, Head Start, or another home visiting program, enrolling, conducting outreach, and/or case management in a health or social service setting 

• High School Diploma or GED

• Related post-secondary education may substitute for the experience requirement on a year-for-year basis

We Also Value

• Experience in perinatal healthcare 

• Bilingual skills in English and Spanish

• Certification as a Public Health or Community Health Worker from an accredited college, or currently enrolled in a Public Health or Community Health Worker program, and eligible to receive certification within six months of hire 

Job Contributions

• Works outside of the office to meet with families, recruit and enroll eligible families into Healthy Start Program services, and assist in scheduling families with a case manager 

• Collaborates with participants, partner agencies, and providers in the community over the phone and in person to ensure that health care and social service needs are being met 

• Provides follow-up by telephone, mail, and email to ensure that needed services are received  

• Participates in outreach recruitment and education activities in the community by distributing brochures and informational materials, speaking one-on-one with residents, and giving presentations to raise awareness of services and issues regarding prenatal care, infant health, and ways to reduce infant mortality 

• Works outside of the office to recruit and enroll eligible families into Healthy Start services and secure additional community resources for potential referrals 

• Completes data entry of client documentation for follow-up, data reports, and monitoring of the Healthy Start project

• Participates in quality assurance, customer satisfaction, and project planning by submitting participant cases for periodic review, attending regular case management meetings with the team, and presenting various cases to the team for discussion

• Obtains feedback from participants on program services through surveys and makes recommendations to the management team on implementing new practices that can contribute to the success of the Healthy Start program

Working Conditions

• Work occurs both in an office and field environment, performing outreach within the community, and requires working some evenings and weekends periodically, based on business needs

• Ability to exert up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, and requires walking and standing to a significant degree

• Requires traveling to and from job-related locations during the course of a scheduled workday

• Valid Arizona driver's license is required upon hire

• CPR and First Aid (adult and infant) will be required within the first six months of employment

• Must complete background check and fingerprint identification upon hire to successfully secure and maintain the Arizona Department of Public Safety Level 1 Fingerprint Clearance Card

• Within one month of hire, all employees are required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test