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Clerical Assistant 2

Become a Clerical Assistant 2 with the Department of Health WIC Program and take on meaningful work that supports community health. This position offers a dynamic environment where your attention to detail and problem solving abilities will shine. You will help keep essential information moving to the right people at the right time. Your efforts will make a real difference in keeping Bureau activities on track.


Requirements

This position supports the Bureau of WIC by handling a wide range of office and administrative responsibilities that keep daily operations functioning well. You will use strong judgment, organization, and communication skills to support staff, manage information, and guide tasks from start to finish. As a Clerical Assistant 2, you will perform the following duties:

  • Staff Training: Provide guidance to new team members as they learn administrative procedures
  • Document Review: Evaluate communications and forms to ensure accuracy and proper routing
  • Priority Setting: Determine the order of work tasks and decide when issues need to be escalated
  • Communication Handling: Assess incoming messages and distribute them based on urgency and content
  • Record Tracking: Maintain logs and tracking systems to support audit readiness and timely follow up
  • Data Preparation: Compile information for reports and organize materials for program use

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full time employment, 37.5 hours per week.
  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 1-hour lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Graduation from high school; or
  • An equivalent combination of experience and training. 

Other Requirements:
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 
  • You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.


Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


Telecommunications Relay Service (TRS):
  • 711 (hearing and speech disabilities or other individuals). 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.  

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.
Date Posted
05/15/2026
Job Reference
CS-2026-50001-00102
Organization
Department of Health, HL Bur of WIC
Location
Dauphin County, PA
Category
Administrative
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