Center for Health Statistics Business Analyst

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Functional Title: Center for Health Statistics Business Analyst 
Job Title: Information Technology BA III 
Agency: Dept of State Health Services 
Department: Health Care Data 
Posting Number: 19118 
Closing Date: 08/12/2026 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Range: $5,797.66 - $6,666.67 
Pay Frequency: Monthly
Salary Group: TEXAS-B-25 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations: Austin 
MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM 
IT,Z Prefix 
 
 

Brief Job Description:

Under the supervision of the Center for Health Statistics (CHS) Deputy Director, the Business Analyst III (BA III) performs highly advanced business and technical analysis, testing work involving all information systems used by CHS. This individual routinely interacts with contract and IT staff, project managers, operations, and internal and external stakeholders.

The BA III evaluates existing business processes and data workflows to streamline systems and procedures and identify opportunities for improvement. This position collaborates with teams across the CHS to create and maintain reports and dashboards that monitor program metrics.

Performs work in support of Texas Health Care Information Collection (THCIC) to manage and monitor THCIC internal and external contracts, requisitions, and budget. Serves as a liaison between contractors and program staff. Participates in writing business and technical requirements for the program; creating and overseeing the annual THCIC Cybersecurity Report, documenting methods and procedures used in program development, coordinating with outside vendors and contractors to complete projects. The Business Analyst III will review, analyze, and update technical specifications located in the Technical Specification Manuals (TSM’s) to develop program applications and/or provide technical assistance to other program staff. The Business Analyst III will be well versed in the Texas Health and Safety Code (THSC) Chapter 108 and the Texas Administrative Code (TAC) rule 421. Ensure THCIC contracts with vendors are complying with State and Federal guidelines, update vendor performance, monitor data standard changes, and performs site visit as needed.

Works under general direction with extensive latitude for the use of initiative and independent judgment. Maintains a positive relationship with internal and external stakeholders. Serve as a moderator for the quarterly Data Collection Workgroup (DCW) external meeting.

This position is a full-time position (40 hours a week) and offers teleworking opportunities. Work outside of regular hours may be required. Travel to other work locations may also be required. Performs other related duties as assigned.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1: Provides technical knowledge about healthcare facility data systems, systems testing, system protocols, web-based applications and database development.. Monitors and documents data collection vendor contracts and change notices. Evaluates vendor performance and progress on implementation of new or existing system components or functionalities. Provides consultative and technical work in planning systems to DSHS programs; Communicates technical issues to program staff, stakeholders and CHS/DSHS management; Analyzes and test new or existing operations applications, functionalities or process, troubleshoots and recommends solutions or options to resolve problems relating to new or existing systems. Monitors national data standards organizations for format and coding updates and notifies the vendor and monitors the updates. Monitors federal changes in data standards and recommend action to meet those changes. Develops technical specifications for data collection and processing systems -e.g., input/output record formats.   (25%)

EJF 2: Provides guidance, communicates and explains processes to internal and external audiences.  Performs negotiations, resolves conflicts, prepare presentations, write reports, and communicates technical, contractual and statutory information to all areas of management, customers, stakeholders, and technical and non-technical staff.  Incorporate agency statutes in making business decisions. Acts as the key point of contact between CHS and HHSC IT for State Health Analytics and Reporting Platform (SHARP) related technical requirements, system enhancements, and issue resolution. Analyzes database structures and assists in developing policies and procedures designed to ensure the integrity and security of the database environment. Designs and implements procedures necessary to save and recover files from hardware and software failures. Develops goals and objectives for the use and improvement of an efficient and cost-effective database system. Establishes and implements necessary database security controls and user access levels. Evaluates and recommends database software packages for potential acquisition. (20%)

EJF 3: Leads the annual process for establishing Healthcare Effectiveness Data and Information Set (HEDIS) requirements by coordinating input from internal and external stakeholders and assessing potential updates to measures and specifications. Manages the workflow, including posting requirements, collecting submissions, and receiving data from contracted vendors. Ensures accurate validation and secure transfer of HEDIS data to designated entities, maintaining compliance with regulatory standards and program guidelines. (10%)

EJF 4: Prepares and/or oversees the preparation of charts, diagrams, flowcharts etc. Navigates internal DSHS agency and HHSC Enterprise governance and control processes (10%)

EJF 5: Maintains and updates CHS webpages, ensuring content accuracy, accessibility, and compliance with agency standards and state or federal guidelines. Provides quality customer service to external and internal customers through prompt responses to inquires, taking the initiative to solve problems, exercising flexibility and considerable latitude for the use of independent judgement.  (10%)

EJF 6: Responsible for developing and executing data marketing strategies for the CHS units to increase awareness and utilization of health care data products. Oversees marketing and sales of Public Use Data Files (PUDF) and Research Data Files (RDF) to generate revenue, including stakeholder outreach, pricing, and customer support. Creates promotional materials, presentations, and digital content to showcase CHS data resources to stakeholders and the public. Strong communication and project management skills needed. Required to interact with key project agency program staff, IT personnel, DSHS management, other state agency personnel and, stakeholders. Establishing and documenting processes, program policies and procedures. (15%)

EJF 7: Assesses operational workflows to recommend and implement automation efficiencies. Assists CHS teams with developing methods and metrics to track output and functional performance. Uses standard productivity software and business intelligence tools to build automated tracking and reports. (5%)

EJF 8: Performs other duties as assigned but are not limited to actively participating and/or serving supporting role to meet the agencies obligations. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of Business Analysis and Technical Analysis of information systems.

Knowledge of testing methodologies and strategies of information systems.

Knowledge of the principles and practices of systems analysis, work simplification, and documentation of information systems.

Knowledge of programming and software development preferred 

Knowledge of the use of automated information systems.

Knowledge of computer software and hardware.

Knowledge of state statutes and HHSC, DIR, DSHS and THCIC policies and procedures applicable to the areas of responsibility.

Knowledge of healthcare data systems.

Skill in planning, investigating, and developing solutions using computerized applications.

Skill in eliciting business and technical requirements and translating them into written hardware and software requirements.

Skill in project management.

Skill in problem-solving.

Skill in coordinating and solving complex problems and critical thinking and in the operation of computers and applicable computer software.

Skill in the use of computer software to accomplish the writing, analysis, and dissemination of data, including working in MS Excel and MS Word.

Skill in using business intelligence software, such as Tableau, PowerBI, etc.

Skill in establishing and maintaining effective working relationships with managers, supervisors, co-workers, and other professional and clerical personnel.

Ability to analyze business problems and provide database related solutions using SAS, SQL, ODBC, and PC-based visual development tools.

Ability to monitor program metrics and performance, and report status and business impact to leadership.

Ability to work as part of a team and share information.

Ability to create and verify test data.

Ability to use creative thinking and planning to solve problems.

Ability to write clearly and concisely, and to read and analyze written materials.

Ability to communicate effectively with both vendors. IT team(s) and executive leadership on automation issues.

Ability to analyze business problems and provide solutions.

Ability to read, interpret, analyze program code, and make recommendations for improvement or replacement if required.

Registrations, Licensure Requirements or Certifications:

Project Management Professional (PMP) certification is preferred. Certified Texas Contract Manager (CTCM) certification is preferred.

Initial Screening Criteria:

Experience in managing customer relations and delivering project outcomes. Experience in disseminating data to a wide variety of audiences. Technical and data management experience. Experience with health and human services programs and functions. 

Additional Information:

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form