Bilingual Program Analyst

The Women, Infants, and Children Program (WIC) has been part of the nation’s nutrition safety net for 50 years.

Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.

Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.

WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!

Monthly, nearly one million WIC participants can find support at one of 83 local agencies which offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,800 grocers that are authorized to serve WIC families.

In 2019 - 2020, the WIC Division implemented an Electronic Benefits Transfer (EBT) card called the California WIC Card and a new management information system known as WIC WISE, that allows WIC participants to be served more efficiently. The CDPH WIC Division works continuously to improve its operations and system to better support families and their partners.

About the CDPH/WIC Family

Over 200 state staff work at CDPH’s WIC Division, headquartered at the Natomas campus in Sacramento. WIC is committed to a hybrid workforce and the state provides a modest stipend for those who fully and partially work from home. Staff are provided with a computer or laptop, camera, and large screen to conduct their work. We build our unit teams virtually and maintain contact with stakeholders by being on camera to solidify our relationships.

The WIC Division is led by senior managers administering the Data and Integrity Branch, WIC Systems Integration Branch, Operations, Local Policy and Health Programs Branch, Local Services Branch, Vendor Management Branch, and the Communications, Food, and Vendor Policy Branch. Through these branches, our support staff, analysts, specialists, researchers, and nutritionists serve the needs of WIC families, support our program partners, and ensure the California WIC program is administered appropriately and effectively.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As an employee of the Communications, Food, and Vendor Policy Branch, the incumbent serves as part of a team that monitors, improves, and implements local and statewide policies which protect and serve the Women, Infants, and Children (WIC) participants, vendors, and local agencies.

The incumbent works under the direction of the Chief, Program Materials and Support Unit, Health Program Manager I (HPM I). The Analyst II (Bilingual) will perform the more responsible, varied, and complex technical analytical staff services assignments pertaining to the development, evaluation, and revision of nutrition education materials, online education, and social media content. Translates materials into Spanish, ensures correctness of grammar, vocabulary, and appropriateness for the California WIC population, including use of Spanish as spoken by California Spanish speakers (primarily Mexican Americans). Reviews Spanish language translations of materials prepared by translation contractors and consultants with WIC staff and with other state agencies on translations into multiple other languages. Proficiency in written Spanish is required.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Collecting, analyzing, and interpreting various forms of data 

1. Communicating effectively with various levels of staff and the general public  

1. Communicating sensitive and confidential materials clearly and concisely in written and verbal formats 

1. Creating processes and procedures based on policies and regulations 

1. Managing, prioritizing and meeting multiple deadlines in a fast-paced work environment 

1. Working independently and/or in a team environment 

1. Leading workgroups, projects, or teams 

1. Presenting to internal and external stakeholders  

1. Microsoft Word, Excel, Project, PowerPoint; Adobe, Visio and/or any other applicable applications 

1. Reconciling discrepancies in various forms of information 

1. Providing excellent customer service 

1. Writing, editing, and formatting various correspondence 

Knowledge Of:

1. State and federal policies and regulations as they relate to the WIC program

2. Preparing and editing Service Orders

3. Project management methodology

4. Completed Staff Work methodology 

5. Information gathering techniques  

6. Data-driven decision-making techniques 

About California Department of Public Health

At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do. The Human Resources Division (HRD) partners with CDPH’s programs and management to provide guidance and consultative services on HR matters that are necessary for the Department to carry out its mission to deliver quality public health services.

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