Administrative Support Assistant 1 - Record Room

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) is seeking an Administrative Support Assistant 1 to join our Quality Management team in our Records Room.  This is a  full-time position with opportunity for advancement, growth, and development.

What You'll Do

As an Administrative Support Assistant 1, you'll play a vital role to provide statistical and record management support at Woodward Resource Center. 

Key Responsibilities

• Record Management: Set up supplemental files annually for all individuals, collect records from houses, sort by document type, and file in yearly folders. Complete year-end supplementals and consolidation of records. Complete annual file shifting of all records. Ensure records are available for review as needed and supervise the examination of records by others to comply with WRC policy, HIPAA, and other legal requirements.
• Documentation: Complete WRC Record Room process for admissions, discharges, and deceased individuals. This includes setting up files, making appropriate copies, organizing and filing paperwork, requesting needed information and reports, forwarding required paperwork to appropriate persons, and breaking down files.
• Reporting: Receive and process requests for information for Social Security and Disability, MCO's, County Services, PERM audits for CMS, outside Service Providers, Guardians, and Internal Customers within required time frames.
• Team Collaboration: Provide backup coverage at our switchboard as needed.

Applicants will be required to complete a background check to be considered for this position.

WRC prepares and supports individuals to live in the community of their choice. This facility is a great place to develop or continue your healthcare career if you enjoy rewarding yet challenging work, supporting individuals by working as part of their interdisciplinary team, and helping to develop person-centered Individual Support Plans to meet specific support needs, preferences, and goals. The facility provides a range of services that include being an Intermediate Care Facility for Individuals with an Intellectual Disability (ICF/IID), daily supported community living, consultations/training, behavioral health services, physical nutrition management, and community residential-based guidance in learning prosocial behavior and personal accountability. For more info about WRC: https://hhs.iowa.gov/family-community/specialty-care-facilities/woodward-resource-center

Benefits of Joining WRC

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Join Us Today

Join us at WRC and be part of a team where your work truly matters. Apply now to start your journey towards a rewarding career with purpose!

Woodward Highlights

Woodward is a city of approximately 1,300 located in central Iowa. The High Trestle Trail begins here and boasts 25 miles of paved surface running through five towns and four counties in the heart of Iowa. The trail includes an iconic, 1/2-mile, 13-story high bridge across the Des Moines River valley, one of the largest trail bridges in the world. The Iowa Arboretum & Gardens is just a quick drive away offering more trails, scenic overlooks and other amazing natural features. 

Woodward is about 30 minutes away Ames, home of Iowa State University. Des Moines, Iowa’s capitol city, is also about the same distance away and home to Casey’s Center (host site of NCAA Basketball and premier concerts) and Lauridsen Skatepark, the nation’s largest skatepark. Additionally, Des Moines hosts one of the nation’s finest State Fairs and is home to professional sports teams the Iowa Cubs, Iowa Wolves, Iowa Barnstormers and Iowa Wild. Check out these 10 Reasons to Move to Iowa. 

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.