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Administrative Coordinator 1, 2 or 3 (Receptionist)


The Northwest Louisiana Human Services District's mission is to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities to integrated community-based services while promoting wellness, recovery, and independence through education and the choice of a broad range of programmatic and community resources.

Our vision is that the Northwest Louisiana Human Services District exists so that individuals with mental health, addictive disorders, and developmental disabilities residing in the parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life. 

We are seeking an Administrative Coordinator (Receptionist) to serve as an integral member of the administrative services and service delivery teams, working closely with direct service provider staff, supervisors, and clients as the main receptionist at the Shreveport Behavioral Health Clinic.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Selected Core Competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
 -Successful Behaviors: Follows direction reliably, adjusts to feedback, and completes tasks on time.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
 -Successful Behaviors: Owns results, meets standards, and responds to feedback professionally.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
 -Successful Behaviors: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.

Selected Preferred Competencies:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
 -Successful Behaviors: Communicates clearly, listens actively, and explains complex ideas well.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
 -Successful Behaviors: Understands customer needs, communicates clearly, and delivers timely, reliable service.

Requirements

No experience or training is required.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
  • Serves as the Main Receptionist at a Large Behavioral Health clinic.
  • Answers multi-line telephone system, giving routine information and screening calls.
  • Provides a wide variety of clerical duties that require independent judgment and in-depth knowledge of District and Behavioral Health policies, procedures, rules, and regulations. May involve communication with other departments, customers, etc.
  • Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer.
  • Receives deliveries and monitors the facsimile machine.
  • Serves as backup to the Scheduling Specialist and Medical /Records Custodian as needed.

Position-Specific Details:

Appointment Type: Probational, Promotional
Career Progression: This position may be filled as an Administrative Coordinator 1, 2, or 3
Work Schedule: Work hours are 8:00 am - 4:30 pm, Monday -Friday. 
Location: This position will be with the NW LA Human Services District - Shreveport Behavioral Health Clinic located at 1310 N Hearne Ave, Shreveport, LA.
Compensation: Based on level of qualifications and experience.
The minimum and maximum pay levels for the position are listed below:

  • Administrative Coordinator 1 -  $10.50/hour - $18.00/hour
  • Administrative Coordinator 2 -  $12.03/hour - $20.61/hour
  • Administrative Coordinator 3 - $13.77/hour - $23.59/hour
**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career, and not the maximum amount we are allowed to pay a new hire.

How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.    

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:
For further information about this vacancy, contact:
NW LA Human Services District     
Human Resources     
1310 N Hearne Ave     
Shreveport, LA 71107     
318-676-5111    
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. 
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
Date Posted
06/29/2026
Job Reference
222809 NLHSD AC1-3 FrSH 062926
Organization
LDH- Northwest Louisiana Human Services District
Location
Shreveport, LA
Category
Administrative
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