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Training Specialist 1 (PCN 163002)

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.


Welcome to the Department of Health! 

We’d be delighted to have you join our team. 

If you envision yourself in this role and are ready to start an exciting career with us, apply today!


This position is open to Alaskan Residents only.
Please check out the residency definition to determine if you qualify.

This position is currently located in Anchorage. The position may be in Anchorage, Bethel, Fairbanks, Homer, Juneau, Kenai, Ketchikan, Kodiak, Nome, Sitka, or Wasilla, depending upon the location of the most qualified candidate.


We invite you to watch our "Welcome to DPA" video here:

What You Will Be Doing:
As the Training Specialist 1 (TS 1) with the Case Accuracy and Analysis Team in DPA’s Learning and Development team, you will conduct case reviews, analyze data, evaluate others' reviews, and provide feedback. Your role will support Continuous Quality Improvement by identifying error trends with division leadership. This position requires analytical thinking, knowledge of DPA policies and procedures, and understanding of compliance with State and Federal regulations. Strong verbal and written communication skills are essential, as is the ability to teach others and to interact effectively with division staff and professionals.
 
Mission and Values/Culture:
You will be an integral part of serving our community through the work you do. This position plays a vital part in the division's mission in promoting self-sufficiency and providing basic living expenses to Alaskans in need by ensuring division staff are well-trained in the programs we administer.

As a division, we strive for continuous improvement and work for the common good of clients and community. We honor cultural, geographic, and economic diversity. It is an environment of mutual respect and trust where we uphold high ethical standards.   
 
Benefits of Joining Our Team:
The Division of Public Assistance is devoted to developing and sustaining a quality workforce by developing staff and encouraging career advancement within the agency. We foster growth and learning, believing that you can begin your career in an entry-level position, work your way through the ranks, and into the Policy, Administrative, and Leadership teams of our agency.

We provide a competitive benefit package, flexible work schedules, and job stability.
 
The Working Environment You Can Expect:
The work site will be located in the community of hire. Your work site will be in one of the eleven DPA offices (Anchorage, Bethel, Fairbanks, Juneau, Homer, Kenai, Ketchikan, Kodiak, Nome, Sitka, or Wasilla), and you will utilize video technology to interact with staff statewide.
 
Who We Are Looking For:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:  
  • Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
  • Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
  • Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with State and Federal laws, regulations, and guidance.

Special Notice:
  • A valid driver's license is desired, as travel within the state may be needed.

To view the general description and example of duties for this job class, please go to the following link and search for Training Specialist 1:  https://www.governmentjobs.com/careers/Alaska/classspecs.

Requirements

Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications.  Please ensure your application(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description           
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.  They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency.  They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines.   A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.   

Any combination of education and/or experience that provides the applicant with competencies in:
• Teaching Others: Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Writing: (*) Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Equivalent to those typically gained by:
Training or education in training and development, human resources, education, instructional design, business administration, social sciences, or a related field;
 AND/OR
Experience in the training-subject and/or the agencies’ programs; human resources; teaching or facilitating learning; assisting with developing or revising training materials, assisting in assessing training needs, and/or assisting in evaluating training effectiveness.

Special Note: 
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
 
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
 
“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Qualifications

At the time of the interview, please provide the following: 
  1. Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application. 
  2. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies.
Please read the information below carefully. This applies to your application submission.


SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions. 


The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions. 


EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application  If you have not obtained a degree, please indicate the number of units completed  Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application  (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts)  Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
 
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. 
 
WORK EXPERIENCE
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment  A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level  Ensure your time and any subsequent flex promotion(s) are documented as a separate position  This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered  If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
 
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
 
The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE LOCATIONS:
The location of this position is currently in Anchorage The position may be located in Anchorage, Bethel, Fairbanks, Homer, Juneau, Kenai, Ketchikan, Kodiak, Nome, Sitka, or Wasilla, depending upon the location of the most qualified candidate. Please select the location(s) you are willing to be considered for. There is 1 position to be filled.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:http://doa.alaska.gov/dop/workplace/help/

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov

For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/Rese
For specific information about the position, feel free to contact the hiring manager at:
 
Name/Title: Vicki O’Brien / Chief of DPA Learning and Development
Date Posted
12/17/2025
Job Reference
52317
Organization
Health, Public Assistance
Location
Statewide, AK
Category
Health Education Specialist
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