Systems Analyst IV

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Systems Analyst IV 
Job Title: Systems Analyst IV 
Agency: Dept of State Health Services 
Department: HAI Quality Assurance 
Posting Number: 14059 
Closing Date: 08/24/2026 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Range: $5,098.66 - $6,701.75 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift:  
Telework:  
Travel:  
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (DHT) 
Other Locations:  
MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 
ISM,IT,Z Prefix 
 
 

Do you have a "can do" attitude, enjoy working on a dynamic team, and want to be a part of the fascinating field of Infectious Disease Prevention?

Brief Job Description:

Under the general supervision of the Healthcare Safety Data and Training Group Manager, performs highly complex (senior-level) computer systems analysis work related to the Texas Healthcare Safety Network (TxHSN) reporting system. Completes Chapter 98 Texas Health and Safety Code mandated healthcare safety reporting, learning g needs assessments, infection control and response assessments, and healthcare worker training tracking. Serves as a subject matter expert in Preventable Adverse Events (PAEs) and Hospital Associated Infections (HAI), two critical areas of emphasis in this department. Work involves planning and analyzing TxHSN user requirements, processes or problems to enhance, update or maintain the Tx HSN system, including performance of user acceptance testing. Provides guidance on any aspects of the TxHSN reporting system for internal and external partners. Represents program as TxHSN Application subject matter expert. Creates ad hoc reports of TxHSN data when requested. Involved in public health education program activities and provides consultative services and technical assistance to epidemiologists on the healthcare safety unit, the general public, professional organizations, local and regional health departments, government agencies and any application users. Ensures Healthcare Safety data quality in TxHSN system. Works cohesively with a multidisciplinary team of health-related advocates, experts, and stakeholders who are passionate about high quality and accessible healthcare, health education, health promotion, and public health in an ever-changing field. Duties performed under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

(25%) PAE Reporting Related Activities

1. • Process PAE deletes workflow 
   • Process PAE concerns workflow 
   • Communicate with PAE users about errors in data or non-reporting status 
   • Pull PAE compliance report from TxHSN and clean it up
   • Pull line list of all PAEs- sort into desired data report type 
   • Process facility PAE comment workflow 
   • Some duties are the same as HAI reporting- activities with bulk reports and communication to facilities about verification of data

(25%) HAI Reporting Related Activities

• • Generate data sets in NHSN and pull reports
  • Clean up the raw data and merge into files for TxHSN data feed
  • Coordinate with Regulatory to receive updated facility file, clean up file, and resolve missing facilities
  • Coordinate with ApDev using ITPublic Health ticket system to load data feed through testing dev/test/prod testing process
  • Email facility contacts regarding data verification and corrections
  • Create bulk export of facility records and test for accuracy
  • Coordinate with ApDev to move the bulk exported reports to our public site through the dev/test/prod testing process
  • Process facility HAI comment workflow

(20%) Other Duties

• • Updates the HAI and PAE distribution list on a regular basis 
  • HAI helpdesk emails for HAI and PAE inquiries
  • PAE helpdesk emails
  • Process new TxHSN HAI and PAE contact changes
  • Create ‘How To’ documents for processes related to reporting
  • Occasional model changes when needed to TxHSN
  • Occasional request for data (open records or otherwise)
  • Outreach to new facilities about reporting and needing contacts
  • Pull various ad hoc reports from TxHSN as needed
  • Occasional email blasts for various requests
  • HCS newsletter review committee
  • NHSN webinars/training
  • AHRQ (PAE related) webinars/training
  • Current NHSN administrator- add or remove users
  • Occasional assistance to Texas users with NHSN questions/help
  • Provide backup for ICAR/Learning Needs Assessment/ Survey – TxHSN 2.0 users or help with using these features

(25%) TxHSN 2.0 Project

• • Ongoing discussions with developers about functionality
  • User stories for HAI/PAE
  • Create mock ups for HAI/PAE functionality
  • Requirements and Acceptance Criteria for HAI/PAE 
  • Team Lead Duties
  • Organize UAT activities
  • Troubleshoot with developers on bugs and deployments
  • Provide updates and percentage completions for weekly/monthly/quarterly leadership requests (grant related or other requests)

(5%) Performs related duties as assigned that include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of computer systems and applications for data management Knowledge of healthcare safety and data sources.

Knowledge of state and federal laws related to healthcare safely including mandatory reporting.

Skill in establishing goals and objectives and coordinating the achievement of established goals and objectives.

Skill in interpersonal relationships and in establishing and maintaining effective working relationships Skill in coordinating and complex problem solving.

Skill in writing analyses, documentation, and reports.

Skill in identifying problems, evaluating alternatives, and negotiating and implementing solutions.

Skill in translating complex technical information verbally and in writing for non-technical audiences.

Skill in developing, testing, maintaining, troubleshooting large data systems.

Ability to plan, organize, schedule and monitor completion of assigned project Ability to develop and evaluate policies and procedures.

Ability to use personal computers and to use Microsoft Office products (e.g., Word, PowerPoint and Excel).

Ability to exercise independent judgment, set priorities and meet deadlines.

Ability to identify problems and develop creative solutions.

Ability to create concise, well-written communication documents, briefing documents and reports.

Ability to develop and evaluate policies and procedures.

Ability to organize and present complex information to a variety of audiences verbally and in writing Ability to communicate clearly, concisely, and effectively.

Ability to work effectively as a team member with regional and local health department personnel and private sector health care professionals.

Ability to analyze systems and procedures.

Ability to gather, assemble, correlate, and analyze information.

Ability to work independently and deliver results in an environment of broad, consultative management.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Selection Criteria:

• At least 2 years of work experience in a public health agency or healthcare setting.
  AND
• At least 1 year of work experience in data entry or database management. 
• Bachelors degree in public health or related field, desired but not required.

Additional Information:

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form