Software Development Specialist 4 - PN 20014894

About Us:

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans.  Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

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What You'll Do:

The Office of Management Information Systems administers the computer-based management systems across the ODH enterprise. The office is responsible for maintaining ODH computer networks and servers and the development and implementation of strategies that support current and future technology needs of the agency. We are seeking an experienced Software Development Specialist to work with Information Technology (IT) Architecture staff, Chief Information Officer and IT Managers to design solutions that meet the agency's requirements. The required technology is Customer Relationship Manager (Salesforce). This position will:

• provide solutions design, develop project plans with project manager and/or recommends approach though defining tasks and leading meetings relating to programs for computer applications
• assist in the analysis and author portions of the solutions design business case
• develop expertise in leading complex initiatives and knowledge of organization improvement frameworks (e.g., Apex, Apex Triggers, Flows, Data sharing/security, Community Portals, Visualforce pages, aura components, Batch Apex, Azure DevOps, Connected Apps, Managed Packages ETL [Salesforce Data Loader], Salesforce Data API, Reports, Dashboards)
• edit or create for recommendation and approval enterprise or IT artifacts, including policies, procedures, standards, guidellines, best practices and position papers on a Salesforce platform
• recommend software reusability guidelines
• ensure current and future business process flows are defined and documented
• assess overall system performance including optimizing code and identify and resolve peripheral software/hardware conflicts

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At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

60 mos. combined work experience in any combination of the following: providing solutions design, developing project plans with project manager or recommending approach through defining tasks and/or leading meetings relating to programs for computer applications including 12 mos. work experience in the primary technology as specified by the agency position description & job posting. 

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: providing solutions design, developing project plans with project manager or recommending approach through defining tasks and/or leading meetings relating to programs for computer applications including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: providing solutions design, developing project plans with project manager or recommending approach through defining tasks and/or leading meetings relating to programs for computer applications including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

• Undergraduate or advanced degree in Computer Science or Information Systems
• Experience as technical lead in medium to large .net web application development projects using Salesforce Platform
• Experience working with customers to identify, interpret, design and analyze specific needs/requirements for application development
• Experience designing and customizing Salesforce platform for creating enterprise scale applications
• Experience in the use of Azure DevOps pipelines for Salesforce application deployment
• Experience using secure coding practices
• Experience with Salesforce Administration and data loading

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Job Skills:Information Technology
Technical: Software Development/Implementation
Professional: Leading Others, Strategic Thinking, Analyzation

EDUCATIONAL TRANSCRIPT REQUIREMENTS:

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration. 

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 36, Step 1 of the union (OCSEA) Pay Range Schedule ($42.74 per hour), with an opportunity for pay increase after six months ($44.85) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: 

All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed. 

STATUS OF POSTED POSITION:

You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE:

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

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Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

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The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.