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Social Services Analyst 1-3 (Region 4)


The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.


Learn more about Louisiana Department of Health


Make a meaningful impact by helping individuals overcome barriers and achieve stability. As a Social Service Analyst 1–3, you’ll interpret and apply complex federal, state, and local regulations while guiding clients through program requirements and available resources. You’ll conduct in-depth client interviews to assess work history, education, abilities, and goals, then serve as a case manager—documenting findings, coordinating services, and developing solutions that support successful participation. This role is ideal for professionals who enjoy problem-solving, client engagement, and using policy knowledge to create positive, real-world outcomes.

Position(s) may be filled in Region 4 parishes: Ascension, Iberia, Lafayette, and Beauregard

An ideal candidate should possess the following competencies:
Core Competencies: 
  • Accepting Direction: The ability to be open and willing to follow guidance or instructions. 
  • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. 
  • Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.
Selected Preferred Competencies: 
  • Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. 
  • Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. 
  • Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. 
  • Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Requirements

Three years of experience in social services; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

  • Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures.
  • Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.
  • Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases.
  • Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers.
  • Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations.
  • May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation.


Position-Specific Details:

Location: Medical Vendor Administration / ES Monroe Region 4 / Ascension, Iberia, Lafayette, and Beauregard Parishes

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty, 

Career Progression:  This position may be filled as a Social Services Analyst 1, 2, or 3determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. 

Social Services Analyst 1 - $16.42 hr / $1,313.60 bi-weekly
Social Services Analyst 2 - $17.56 hr / $1,404.80 bi-weekly
Social Services Analyst 3 - $21.27 hr / $1,701.60 bi-weekly

Cost Center: 3052130204

Position Number(s): 50688389,  50688481, 50688950, 50689195, 50689556, 50689570


How To Apply

No Civil Service test score is required in order to be considered for this vacancy.


To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 


*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.


Contact Information:

Casey Hickman

Casey.Hickman@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818, Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 


LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. 


Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

Date Posted
01/30/2026
Job Reference
MVA/CSH/217016
Organization
LDH-Medical Vendor Administration
Location
Statewide, LA
Category
Mental Health/Social Services
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