Registration Manager I

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Registration Manager I 
Job Title: Manager I 
Agency: Dept of State Health Services 
Department: VS Reporting&RegistrationBrnch 
Posting Number: 12618 
Closing Date: 02/05/2026 
Posting Audience: Internal and External 
Occupational Category: Management 
Salary Group: TEXAS-B-22 
Salary Range: $4,801.16 - $5,374.43 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (DHR) 
Other Locations:  
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 
 
 

Brief Job Description:

Works under limited supervision of the Registration and Records Management Group Manager. Performs routine managerial work overseeing the daily operations and activities of the Registration team. Assists the Registration and Records Management Group Manager with establishing program goals and objectives, developing guidelines, procedures, policies, rules and standards for achieving Branch goals. Assesses and provides training, curricula, methods and materials. Provides direct assistance to the Registration and Records Management Group Manager and actively participates with the Registration and Records Management Group Manager on activities including personnel, purchasing, planning and training. Provides assistance to stakeholders, Department, and Section staff in completing vital records/reports and communications. Work involves coordinating with assigned staff, other Branches in VSS, local registration officials, and state and federal agencies. 

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(25%) Manages and oversees the registration of vital events, which assure the timely and efficient processing of birth and death registrations for the State of Texas. Ensures successful integration of existing systems with new development, to facilitate the electronic registration of vital events. Evaluates new technical development, providing input and specialized program related direction to vendor.

(30%) Manages and oversees the activities of the Registration team. Supervises and oversees professional staff in the prioritization and implementation of program activities. Establishes program goals and objectives. Plans and develop methods, guidelines, operating instructions, and processing/communications functions. Monitors compliance with policies and procedures. Assesses and analyzes systems and training. Interviews and select staff, including preparing job descriptions. Counsel staff, conducts program and personnel evaluations. Approves leave and training schedules.

Designs and conducts training, curriculum, and workshops; plans and participates as a speaker at conferences. Analyzes and evaluates program activities, objectives and procedures, and recommends and implements improvements including automation.

(15%) Manages and oversees assigned staff to ensure Branch goals are achieved and that customer requests are timely and accurately processed. Monitors the compliance of Branch activities in accordance with the Texas Health and Safety Code, Texas Family Code, and the Texas Administrative

Code. Collaborates with local registration officials to ensure the public receives accurate interpretations of the statutes orally and in writing and with other agencies concerning contracts and vouchers.

(20%) Provides technical guidance to the Branch Manager in the management of the Branch, giving advice on planning, personnel, purchasing, policies and procedures. Develops and implements evaluation activities, productivity reports and studies on program activities including delayed record filings. Identifies areas of needed change and makes recommendations for improved performance. Performs and executes special assignments or investigations.

(5%) Reviews legislation and participates in strategic planning activities for the Branch.

(5%) Performs other duties as assigned. Other duties as assigned may include actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or

recovery or COOP activation. Such participation may include an alternate shift pattern assignment and/or location. 

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Knowledge of local, state, and federal vital statistics statutes, rules and regulations.

Skill in:

Skill in relating complex information both verbally and in writing.

Skill in analyzing performance reports.

Skill in devising new methods in research and management.

Skill in public speaking, training, and presentations.

Skill in interviewing, training, statistical processes, program planning, implementation, and community

relations.

Skill in the use of computer word processing, spreadsheets, database management, graphics, and

software programs.

Skill in interpersonal communication.

Skill in telephone communication.

Skill in handling multiple tasks/assignments.

Skill in problem solving.

Ability to:

Ability to interpret public health laws, regulations, and recommendations for vital statistics and vital records.

Ability to manage program activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate policies and procedures; to prepare concise reports; and to plan, assign and supervise the work of others.

Ability to work independently and exercise sound independent judgement.

Ability to interpret departmental programs, policies, procedures and relevant laws.

Ability to exercise judgement and discretion in applying and interpreting departmental policies and procedures.

Ability to develop long. range plans for highly technical programs and to measure achievement of established goals.

Ability to perform detail-oriented assignments with a high degree of accuracy.

Ability to gather, assemble, correlate, and analyze information and to develop and evaluate policies and procedures. 

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor’s degree preferred.

Two years’ experience interpreting regulations, policies and procedures;

local, state or federal legislation; or unit rules and regulations.

Two years of relevant work experience communicating verbally and in

writing with diverse professionals, customers, government officials or

the general public.

Two years’ work experience developing reports and presentations using Microsoft Word, Excel, Visio, PowerPoint.

Experience managing / leading a team.

Additional Information:

This position is required to be on-site and to ensure business continuity, daily attendance is key.

To be considered for an interview, applicants must demonstrate a clear match to all initial criteria in the EMPLOYMENT HISTORY and SUMMARY OF EXPERIENCE SECTIONS of the application. Resumes will not be considered.

Applicants must submit to and pass a fingerprint-based criminal background check upon offer of employment.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form