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Quality Assurance & Performance Improvement Coordinator (DOH/FBMC #13928)

Salary

 

$35.37 - $53.05 Hourly

$73,568 - $110,352 Annually

This position is a Pay Band C10

Posting Details

 
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Why does the job exist?

 
The primary purpose of this position is to direct, plan, and organize the staff and activities of the quality management/performance improvement program to achieve approved clinical goals and strategic operating plans and objectives.  Evaluates performance in the organization and develops and implements measures to improve it.  Ensures compliance with regulatory agencies in accordance with internal and external requirements/regulations.  Directs departments and is fully accountable for monitoring program activities.

How does it get done?

 
Advice and assists performance improvement (PI) colleagues and onsite teams with data collection, reporting, interpretation, and analysis for their PI projects.  Functions as a facilitator, consultant, and/or project manager, as required.
Assisting with the overall development and implementation of the Quality Assurance Performance Improvement (QAPI) program; assisting in the identification of goals and related patient outcomes; participating as a member of the QAPI Committee; assisting in the development of the quarterly QAPI Reports and Annual QAPI Summary Report.
Provide reports/recommendations to facility leadership regarding the progress of development, implementation, and establishment of measurable patient outcomes, agency's efficiency of services and quality of care.  To improve efficiency and quality of services and ensure compliance with standard of care and applicable regulations.
Keep abreast of economic conditions/situations and recommend adjustments to the Administrator to ensure the continued ability to provide quality care.
Assist other committees and departments in the development of monitoring tools, criteria, standards, assessment methodologies and the evaluation and selection of priority concerns impacting resident care and safety.
Assist the Staff Development Coordinator in identifying areas in which training is needed.

Who are the customers?

 
Residents, Visitors and Employees at a long-term care facility.

Ideal Candidate

 
Will have:
The ability to read, write, speak, and understand the English language.
The ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
Knowledge of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities.
The ability to function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

Minimum Qualification

 
Bachelor's Degree in any field of study from an accredited college or university and four (4) years of professional-level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment.  Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.  A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience.  Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Employment Requirements

 
This position is designated as safety sensitive.  Employment is subject to pre-employment and random testing in accordance with all terms and conditions of federal and state law, rules and regulations in relation to alcohol and/or drug testing.  Employment is subject to nationwide criminal background check and is conditional pending results.   Licensure to practice as a Registered Nurse in New Mexico.  Successful completion of the Health Insurance Portability and Accountability (HIPPA) training.

Working Conditions

 
Works in office area(s) as well as throughout the nursing service area (i.e., nurses¿ stations, resident rooms, etc.).
Moves intermittently during working hours.
Is subject to frequent interruptions.
Is involved with residents, personnel, visitors, government agencies/personnel, etc.
Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
Communicates with the medical staff, nursing personnel, and other department directors.
Works beyond normal working hours and on weekends and holidays when necessary.
Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
Is subject to exposure to infectious waste, diseases, conditions, etc.

State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services (¿CMS¿), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

Supplemental Information

 

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Agency Contact Information: Florentina Rios, (575) 537-8667, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is not covered by a collective bargaining agreement.

Date Posted
01/31/2026
Job Reference
160873
Organization
Department of Health, State of New Mexico
Location
Santa Clara, NM 88026
Category
Quality/Risk Management
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