Public Health Informatics & Data Exchange Information Specialist IV

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Public Health Informatics & Data Exchange Information Specialist IV 
Job Title: Information Specialist IV 
Agency: Dept of State Health Services 
Department: Ntnl Electrnc Disease Surv Stm 
Posting Number: 10595 
Closing Date: 02/20/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Practitioners and Technical 
Salary Group: TEXAS-B-22 
Salary Range: $4,801.16 - $6,281.33 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RBB) 
Other Locations: Austin 
MOS Codes: 4502,4503,4505,4511,4512,4591,8055,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PA,SEI13 
 
 
 

This position is responsible for maintaining the primary website for the Office of Public Health Data Strategy Management’s (OPHDSM) Public Health and Informatics Data (PHID) Section, including content creation, routine maintenance/updating, and quality control. The Information Specialist IV performs advanced (senior-level) informational and communications work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

EFJ 1: (40%) Designs, develops, implements, maintains, and manages the PHID section websites (internal and external) utilizing the web content management system or other system implemented by the DSHS Web Services Office and adhering to HHSC brand guide, as well as DSHS website guidelines and requirements. Analyzes and evaluates the efficiency and effectiveness of the PHID section website design and layout, and provides recommendations for website enhancements and improvements. Coordinates obtaining the illustrative and photographic content needed for the  PHID section Website and electronic publications, as necessary. Collaborating with the PHID section subject matter experts ensures that the PHID section website contains accurate, up-to-date information and is easy to navigate. Develops, edits, and writes programmatic information in plain language using best usability and accessibility practices for websites and publications. Analyzes, monitors, remediates, and ensures the PHID section’s websites meet DSHS accessibility guidelines and requirements.

Performs online metrics tagging and runs analytics reports and profiles. Develops and presents ad hoc reports on website performance and utilization, as necessary. 

EFJ 2: (40%) Responsible for all design, production, publishing, and distribution of the PHID Unit informational releases, and educational materials/resources.

Under the direction of the PHID Helpdesk/Training Manager, in the PHID section, this position collaborates with section staff and external stakeholders to develop elements of communication projects using effective and compelling storytelling techniques. Projects can include publications, media campaigns, promotional materials, newsletter articles, guides, website content, brochures, and social media content. Establishes and maintains relationships with subject matter experts in the development of content. Proofreads and edits to maintain the quality of releases, newsletters, and publication materials. Uses available software to format the online newsletter and print materials while meeting publishing deadlines.

Coordinates the preparation and distribution of publications, news, and national disease surveillance observances.

Assists other areas of the PHID Unit with developing, reviewing, and editing programmatic documents as needed.

EFJ 3: (40%) Designs, develops, implements, maintains, and manages the PHID section websites (internal and external) utilizing the web content management system or other system implemented by the DSHS Web Services Office and adhering to the HHSC brand guide, as well as DSHS website guidelines and requirements. Analyzes and evaluates the efficiency and effectiveness of the PHID section website design and layout, and provides recommendations for website enhancements and improvements. Coordinates obtaining the illustrative and photographic content needed for the PHID section Website and electronic publications, as necessary. Collaborating with the PHID Unit subject matter experts ensures that the PHID section website contains accurate, up-to-date information and is easy to navigate. Develops, edits, and writes programmatic information in plain language using best usability and accessibility practices for websites and publications. Analyzes, monitors, remediates, and ensures the PHID section websites meet DSHS accessibility guidelines and requirements.

Performs online metrics tagging and runs analytics reports and profiles. Develops and presents ad hoc reports on website performance and utilization, as necessary. 

EFJ 4: (15%) Participates in section meetings and coordinates with section members to discuss print and design materials, and overall print and design goals. Distributes and promotes electronic information needed to complete media or educational campaigns.

EFJ 5: (5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligation for disaster response and/or recovery of Continuity of Operations (COOP) activation. Participation may require an alternative shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of design and visual principles.

Knowledge of preparing and editing informational material.

Knowledge of web analytics and reporting metrics.

Knowledge of website layout principles and design.

Knowledge of website content management systems.

Knowledge of plain language and accessibility policies, guidelines, and requirements. Demonstrated portfolio showing creative, design and software skills.

Skills in using Adobe Creative Suite software, including InDesign, Photoshop, Illustrator, and Acrobat.

Knowledge of techniques used in website design and development.

Skills in designing, developing, editing, and disseminating print publications, electronic newsletters and other informational materials.

Skill in designing, developing, launching, and maintaining websites.

Skill in identifying complex problems and using critical thinking skills to resolve issues.

Skills in utilizing MS Office Suite. Ability to communicate design choices clearly.

Ability to design, develop, and maintain quality webpages, websites and multimedia print materials.

Ability to use website and webpage development software and tools.

Ability to communicate effectively verbally and in writing.

Ability to understand and clearly present complex written material for a variety of audiences in plain language.

Ability to prioritize and manage multiple tasks and meet deadlines.

Ability to create completed written or electronic materials on short notice.

Ability to work with diverse parties to gather needed information and to maintain good working relationships.

Registrations, Licensure Requirements or Certifications:  NA

Initial Screening Criteria:

1.  Graduation from an accredited four-year college or university preferred.

2.  Experience using website content management systems.

3.  Experience in graphic design and print publications

4.  Experience in a communications-related field, including media, publications, public relations, advertising or journalism.

Position is eligible for part-time telework only. 

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form