Public Health Accreditation and Quality Improvement Coordinator (Management Analyst III)

The Fairfax County Health Department (FCHD) is a nationally accredited public health leader serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information. As the largest health jurisdiction in the Commonwealth of Virginia, we partner with federal, state, and local governments, universities, businesses, and nonprofits across the National Capital Region. Our organization values making a difference, excellence, customer service, integrity, and respect. We invite you to apply to join our talented and dedicated workforce.

Within the Office of Innovation, our Strategic Planning Unit seeks to hire a highly motivated and energetic performance management professional to lead our department-wide process improvement, performance management, and reaccreditation initiatives. In the rapidly changing landscape of public health, this unit plays an integral role in guiding the development of the department's strategic vision and supporting division and program implementation of strategic goals and objectives. This position is pivotal in advancing the department’s strategy to “drive organizational excellence through the integration of performance management principles and practices across the department.” Successful candidates should thrive in a dynamic work environment, embrace new challenges and projects, and enjoy engaging and inspiring staff to become active partners in building a culture of continuous quality improvement.

Note: The assigned functional areas of this position are process improvement, complex planning, organizational performance measurement, and project management.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an-all inclusive list).

• Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
• Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
• Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
• Ability to identify possible solutions for solving business problems;
• Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;
• Ability to make oral presentations to department management, other departments, or the public;
• Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;
• Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
• Ability to supervise and train staff;
• Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.

Employment Standards

EMPLOYMENT STANDARDS:
Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; plus, four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:

• Cardiopulmonary Resuscitation (CPR) within 60 days of hire.
• Automated External Defibrillator (AED) within 60 days of hire.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

PREFERRED QUALIFICATIONS:

• Master's degree in public health, public administration, social services or a related field.
• Ability to work independently and collaboratively in a team environment with a proactive mindset, exercising good judgement and strong critical thinking skills.
• Five or more years of experience managing, collaborating on, and leading quality improvement and/or performance management projects in a local government or public health environment including engagement with senior leadership.
• Five or more years of experience and ability to train and support diverse teams in process improvement planning, root cause analyses, development and implementation of improvement strategies, and data monitoring and evaluation.
• Five or more years of experience as subject matter expertise in performance measurement, logic modeling, change management, and applying public health frameworks to support organizational improvement.
• Five or more years of experience training staff and teams in applying quality improvement methodologies to optimize resources, improve processes, and meet agency or organizational priorities.
• Proven expertise in public health accreditation and experience in managing and coordinating local health department accreditation and/or reaccreditation.
• Five or more years of project management experience, including project design, timeline and budget management, work delegation and team facilitation, and successful achievement of project deliverables and deadlines.
• Ability to analyze and interpret complex organizational outcome and process measure data to identify agency-wide trends, gaps, and opportunities for improvement to inform enterprise-level decision-making.

PHYSICAL REQUIREMENTS:
Generally, works in an office environment and may occasionally be required to perform job duties outside of the typical office setting. Job is generally sedentary in nature, and requires walking, standing, sitting (for long periods of time), and kneeling, reaching, bending, climbing stairs; may be required to lift or carry up to 25 lbs. as required for the position. Uses hands to grasp, handle, or feel. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Visual acuity is required to read data from paper and on a computer monitor or other electronic device; ability to operate keyboard driven equipment and computer and use of touchscreen. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home including Spanish, Asian/Pacific Islander, Indo-European, and many others. We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.