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Program Manager 1-B-LDH

Helping people, changing lives through education, prevention, intervention, and treatment in an effort to enhance quality of life.

Join a dedicated team committed to improving lives across South Central Louisiana. SCLHSA is seeking a compassionate and experienced Program Manager 1-B-LDH to serve as the Director of the Quality Department and to provide specialized expertise and oversight in the areas of behavioral health services, primary care, as well as developmental disabilities services. This leadership-level role offers the opportunity to make a lasting impact while working in a supportive, mission-driven environment.

If you're ready to take the next step in your career and help shape the future of human services in our region, we want to hear from you.

Apply today and be a part of something meaningful.

To learn more above our agency, please visit our website.

Requirements

Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:
As a Program Manager 1-B-LDH, the incumbent will:

  • Serve as the Director of the Quality Department.
  • Develop, implement, and monitor agency-wide quality management for SCLHSA.
  • administer and manage a comprehensive Compliance Program within SCLHSA to assure compliance with all regulatory guidelines and serves as liaison between SCLHSA and various regulatory entities. 
  • Lead CARF triannual survey preparations and ongoing readiness. 
  • Help strengthen and expand SCLHSA's service delivery system by ensuring new and existing services (including contracted services) are implemented with effective quality oversight, regulatory compliance, and performance monitoring.

Position-Specific Details:
Location: This position is located at SCLHSA's Administration Office, located in Houma, LA. 
Appointment Type: Probationary Appointment
Compensation: The actual starting salary depends on the education and experience of the selected applicant.
Required Qualifications: Ability to obtain a recognized professional certification in healthcare compliance and/or healthcare quality within 12 months of hire (e.g., CHC/CCEP/ and/or CPHQ).
Preferred Qualifications:
  • Current certification in healthcare compliance and/or healthcare quality at time of hire (e.g., CHC/CCEP and/or CPHQ).
  • Licensure as a behavioral health professional, such as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Registered Nurse- would be beneficial for this position to ensure the incumbent has an understanding of the clinical impact on persons served, as well as the agency with regards to policies, procedures, licensure, laws, and other regulations. 
  • Training or demonstrated competency in performance improvement methodologies (e.g., Lean/Six Sigma, PDSA, process mapping, root cause analysis).

How To Apply:
No Civil Service Test Score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:
For further information about this vacancy, contact:
Shelby Hidalgo
Acting HR Director 
shelby.hidalgo2@la.gov
985-857-3743

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Date Posted
03/05/2026
Job Reference
218386
Organization
LDH-South Central Louisiana Human Services Authority
Location
Houma, LA 70802
Category
Project/Program Management
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