Privacy Coordinator

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Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Privacy Coordinator 
Job Title: Program Specialist V 
Agency: Dept of State Health Services 
Department: HIV STD Section 
Posting Number: 13037 
Closing Date: 02/20/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $5,888.50 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 201 W HOWARD LN STE 200 
Other Locations: Austin 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

Performs consultative services and technical assistance for the daily operations of the HIV/STD Section Privacy and Security work under the general direction of the Operations Director with minimal supervision. As the Privacy Coordinator for the HIV/STD Section, the position serves as the liaison to staff, government agencies, local responsible parties within HIV/STD’s community partners, Public Health Regions, DSHS Privacy Officer and program contractors and staff to ensure oversight and security of program’s data and client information. This position works in the HIV/STD Section’s Communications and Policy Group, ensuring that applicable state and federal privacy, security and confidentiality laws and guidelines are adhered to by internal staff at the Section as well as external contractor staff. Leads Section response for privacy incidents reported to HIV/STD regarding HIV/STD Data. Works with training specialist to develop instructor-based and web-based training modules on HIV/STD security and confidentiality standards. Conducts security/confidentiality training for DSHS program staff, IT staff, and program and technical contractors. Provides consultation and technical assistance to staff located at the central office and at remote sites. Develops and revises DSHS TB/HIV/STD security policies and procedures as needed. Makes recommendations and develops standards and workflows relating to the security and recovery procedures for the Section’s information systems. Performs security reviews of program spaces and contractor facilities across the State. Assists in the writing of federal grants. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Responding promptly to suspected privacy incidents in coordination with DSHS/HHSC privacy office staff and affected local responsible parties (LRPs). Gathering pertinent information about incidents and documenting each incident in reports, following up when necessary. Working with privacy office and legal staff to report incidents determined to be violations of confidentiality to program-specific regulatory authorities. Assist with closing out incidents reports, documentation of solutions, completing forms and retaining forms. (30%)

Developing, conducting, and updating annual privacy/security training for the DSHS HIV/STD Section and its contractors in coordination with training specialist. Assuring annual training of Section staff takes place and confidentiality forms are completed. Working with LRPs to ensure annual training takes place in the field. Ensuring training modules are updated annually to reflect updates from privacy incidents received, changing technology, and federal/state requirements. Maintaining privacy/security training tracking procedures for the TB/HIV/STD Section. Providing professional, courteous, and responsive customer service to both internal and external customers through preparation of oral and written responses that are accurate, clear, complete, and in full compliance with established policies and procedures. (30%)

Conducting privacy/security walk-through visits of program space and contractor offices to identify, document, and make recommendations for the remediation of conditions that are not in compliance with current federal and state privacy and security guidelines. Providing guidance to LRPs and Section staff to conduct security/confidentiality monitoring activities in lieu of visits. (15%)

Developing policies, procedures and workflows that address emergent section business needs concerning security and confidentiality. Identify gaps and propose solutions as needed. Completing confidentiality/security-specific section of grant applications and reports. (20%)

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Knowledge of public security policies

Knowledge of applicable laws, policies, and standards governing security, privacy and confidentiality of protected health information.

Knowledge of HIV/STD and/or Viral Hepatitis programs and related public health practices

Knowledge of basic information technology operations and data security protocols

Skill in facilitation, liaison and advocacy techniques and practices

Skill in training and educating groups and individuals

Skill in developing training and informational materials for health care providers

Skill in public speaking and presenting

Skill in writing and editing

Skill in researching, analyzing, and interpreting policies

Skill in using MS Office Suite applications (e.g. Word, Excel, Access, Outlook, PowerPoint, Publisher, etc.)

Skills in using MS Smartsheets

Ability to provide technical advice on adherence to appropriate policies and procedures.

Ability to communicate ideas clearly and concisely, both written and orally.

Ability to devise solutions to administrative and fiscal barriers and problems.

Ability to meet strict deadlines, working under pressure with multiple projects and changing priorities.

Ability to gather, assemble, correlate and analyze facts.

Ability to prepare comprehensive, accurate reports.

Ability to anticipate, analyze and solve problems

Ability to be an effective team member

Ability to manage the workload and attend work regularly

Skill in:

Establishing plans and setting objectives and goals that support an overall business strategy.

Identifying problems, evaluating alternatives, and negotiating and implementing solutions.

Working collaboratively and cooperatively with diverse groups.

Managing multiple and competing priorities.

Communication and public speaking.

Ability to:

Direct and organize program activities and/or business functions.

Prepare reports.

Communicate effectively.

Express ideas clearly and concisely.

Plan, assign, and evaluate the work of others.

Think creatively and support creative thinking in others.

Establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders, and elected officials.

Develop and implement effective customer service systems.

Understand and align operations and support strategies according to business needs.

Interpret data and develop effective operating procedures and practices.

Organize and present information effectively, both orally and in writing.

Build effective work teams.

Work with the legislature.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor’s degree or four years of experience information security, health data, public administration or other relevant field.

Graduate degree in public health, public administration, or related field or additional three years of relevant experience preferred.

A minimum of two years of experience working for a public health department, local or state government preferred.

Experience developing and supporting policies, creating training materials and updating training materials.

Additional Information:

Proficiency/Skills Test: Applicants selected for interview may be required to complete a proficiency/skills test at the time of the interview (e.g., Excel or professional writing sample).

Work Hours and Location Note: Applicants must have the ability and willingness to work core business hours, Monday through Friday from 8:00 AM – 5:00 PM. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. This position is based in-person at offices located in Austin, Texas.

Application/Resume Notes: Resumes will not be accepted in lieu of an application but may be provided as supplemental materials. All fields on the application must be filled in completely. Applicants must provide information relevant to the experience required for this position in the job history sections of the application.

Employment References Note: If selected, a candidate must be able and willing to provide current and previous work references before a final offer of employment is extended.

Salary Note: Agency salary policy, budget, and candidate’s qualifications will dictate the final salary offer.

Visa Sponsorships Note: Must be legally authorized to work in the U.S. without sponsorship.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form