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Medical Records Clerk - Admissions Coordinator (DOH/NMBHI #13644)

Salary

 

$16.50 - $24.75 Hourly

$34,320 - $51,480 Annually

This position is a Pay Band C2

Posting Details

 
The New Mexico Behavioral Health institute - Meadows Long term Facility is located on Las Vegas, New Mexico. It provides long-term and skilled nursing service. the facility has 162 nursing home, skilled-nursing living beds. Services for residents are provided 24/7, focusing on maintaining or improving their physical, mental, and psychosocial well-being under a personalized plan of care developed by licensed health professionals

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Why does the job exist?

 
The admissions Coordinator is responsible for ensuring that all processes and procedures meet the organization¿s goals, expectations, regulations, and standards. The role involves managing day-to-day operations within the admissions department and assisting with public relations efforts to maintain and promote the nursing home¿s image. The admissions Coordinator plays a critical role in interacting with prospective residents, their families, and referral sources, helping to ensure smooth and efficient admissions into the facility.

How does it get done?

 
Oversee admissions to ensure all processes, goals, and regulations are met effectively and efficiently.
Mentor, provide career coaching, and arrange training opportunities for team members to enhance their professional growth.
Make informed, effective, and timely decisions regarding admissions, considering potential impacts and implications on the nursing home.
Communicate the nursing homes policies and perspectives clearly and convincingly to families, residents, and external partners.
Stay up to date on changing policies, laws, regulations, and industry trends affecting the healthcare and senior living sectors.
Actively listen to clients, residents, and their families, clarifying information and addressing concerns as needed.
Prepare and maintain detailed reports on admissions data and related metrics to track performance.
Identify and analyze challenges within the admissions process, generate solutions, and make recommendations for improvements.
Develop and maintain strong relationships with local healthcare providers, referral sources, and external partners to ensure smooth and ongoing resident admissions.
Collaborate with the marketing department to build strategies that align with the organizations goals and increase the nursing homes visibility.
Assist in maintaining contact with potential residents, their families, and community organizations to promote the nursing homes services.
Help coordinate public relations initiatives, such as attending events and representing the nursing home in community outreach efforts.
Oversee large-scale coordination of internal and external services during the admission process to ensure seamless experiences for incoming residents.
Enter and manage data in required systems (PCC, SS, State Portal) to ensure accurate record-keeping and compliance.
Assist the Administrator or Assistant Administrator with additional projects and tasks as directed.

Who are the customers?

 
The primary customer are the future residents and now are unable to live in their respective communities due to failing health.

Ideal Candidate

 
Administrative Duties:
Keep accurate records and all other requirement documents
Participate in meetings, committee meetings, and events as required

Admissions Application Review:
Evaluate applications to determine eligibility based on requirements
Ensure all required documents are received and accurately recorded in the institutions database
Secretary duties
Compliance and Safety:
Comply with all laws and regulations
Operational Management:
Oversee the daily operations of the department to ensure smooth workflow
Ensure compliance with all laws and regulations
Maintain accurate records of all activities
Customer Service:
Address and resolves customer inquiries and complaints
Provide information and guidance on admission 
Ensure a high level of customer satisfaction
Data Management:
Prepare reports of admission by collecting, analyzing, and summarizing data and trends
Maintain accurate and organized records of all applications

Minimum Qualification

 
High School diploma or equivalent and three (3) months experience working in a hospital setting using medical terminology, processing and maintaining a medical records system, and/or use of Microsoft Office programs and hospital clinical software. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.

Employment Requirements

 
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

 
Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public.  Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required.  Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases.  May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours.  Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office.

Supplemental Information

 

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Agency Contact Information: Berna Garcia, (575) 894-4234, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Date Posted
02/01/2026
Job Reference
160616
Organization
Department of Health, State of New Mexico
Location
Las Vegas, NM 87701
Category
Administrative
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