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Medical Office Assistant (WIC)

Internal Number: 02581

The Johnston County Health Department has a full-time position open for a Medical Office Assistant in the WIC Department.

Duties and Responsibilities:

Set-up laboratory station and perform quality control checks on laboratory equipment, documenting in written information log; perform finger pricks to obtain blood sample for hemoglobin testing; obtain length/height, weight, and hemoglobin anthropometrics for pregnant and postpartum women, infants, and children up to age 5 using appropriate equipment and procedures. Document anthropometrics, parental BMI and hemoglobin results in NC Crossroads. Access and operate the NC Crossroads computer system in accordance with local, state, and federal guidelines and requirements. Assist with outreach and retention; route participants to the appropriate clinic area.  Oversee that WIC clerical components and collection of anthropometric data meets policy standards set forth by the WIC Program. Use team approach to ensure full completion of WIC appointments, both over the phone and in clinic. Work alongside interpreters, both by phone and in office, as needed to serve families with limited English speaking proficiency.  Bilingual preferred in Spanish.

Knowledge, Skills and Abilities:

Some knowledge of the principles and practices of patient care and techniques of practical nursing. Some knowledge of common health and safety precautions in working in local health departments. Some knowledge of dental clinic operations and protocols. Ability to work with staff and patients, under supervision, as set up by departmental policies. Ability to maintain clerical records and to compile reports from these records. Ability to use sound judgment and empathy in dealing with patients. Ability to follow oral and written instructions.

Desired Education and Experience:

High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.

Applications will be accepted until the position is filled. This position may close at any time.
 *Please document all work history relevant to the position for which you are applying, including specific interpreting and translation tasks. Determination of qualifying for the position and salary are based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.

PLEASE NOTE:  Final candidates’ subject to pre-employment background check (includes criminal and motor vehicle records).

To apply for this position, visit the website at https://www.governmentjobs.com/careers/johnston   

About Johnston county public health deparemtn
The Johnston County Health Department is one of 85 Health Departments in North Carolina. Our primary focus is promoting healthy behaviors and prevention of disease. But we cannot achieve these goals without your help. The Health Department serves as the "physician for the community." As your physician, we monitor the "pulse" of the community through surveillance of disease rates, inspections and statistics. We also check the "pressure" of the community by monitoring the growth of our county and the demand for health related services. Our community can only be in good health if the “pulse” and “pressure” of the community are within the healthy range. How can you help? Maintain your health at its highest level. Stay active and encourage your family and community to be active. Engage your community in health-related activities. We all benefit from the work of Public Health – clean water, safe food, vaccines, and communicable disease control. Let us continue to focus on promoting health and prevention and work towards improving the overall health index of our county.
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More Jobs from This Employer
https://govphcareers.astho.org/jobs/22166340/medical-office-assistant-wic

Date Posted
03/31/2026
Job Reference
22166340
Organization
Johnston county public health deparemtn
Location
Smithfield, NC 27577
Category
Administrative
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