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MEDICAID ANALYST SUPERVISOR

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Lead with impact in a role that shapes the future of Medicaid services. As a Supervisor of Medicaid Eligibility Analysts, you’ll guide a dynamic team responsible for making critical eligibility decisions that directly affect individuals and families across the state. This position offers the opportunity to mentor staff, drive high-quality and accurate work, and ensure compliance with complex federal and state policies. You’ll play a key role in developing talent, improving processes, and maintaining excellence in service delivery—all while contributing to a mission that truly makes a difference.

An ideal candidate should possess the following competencies:
Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.  
Adapting to Change:The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
This is a promotional opportunity open only to current permanent employees with Louisiana Department of Health.

Requirements

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree plus two years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

·   Supervises and directs a team of Medicaid Eligibility Analysts, ensuring accurate and timely completion of eligibility determinations within LaMEDS 

·   Oversees staff work products to ensure correct application of complex eligibility factors and determination of benefits for federal and state Medicaid programs 

·   Interprets and applies federal, state, and agency policies to validate system-generated eligibility decisions and decision notices 

·   Reviews and approves authorized benefits in LaMEDS, ensuring compliance with established policies and procedures 

·   Provides ongoing training, coaching, and remedial support to staff to strengthen performance and maintain program knowledge 

·   Leads recruitment and hiring activities, including interviewing, selecting candidates, and completing employment actions in accordance with Civil Service rules 

·  Develops work plans, sets priorities, and manages schedules while monitoring time, attendance, and appropriate use of state resources to ensure efficient operations

Position-Specific Details:

Location: Medical Vendor Administration / Eligibility Field Operations / Orleans Parish

Appointment Type:  This is a promotional opportunity open only to current permanent employees with Louisiana Department of Health.

Cost Center: 305-2050402

Position Number(s): 50527577

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. 

Medicaid Analyst Supervisor - $24.35 hr / $1,948.00 bi-weekly

How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Paula Jackson-paula.jackson@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. 

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Date Posted
05/04/2026
Job Reference
MVA/PJ/220721
Organization
LDH-Medical Vendor Administration
Location
New Orleans, LA
Category
Health Policy Management
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