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Medicaid Analyst 1-3



The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.



Join the Louisiana Department of Health and play a vital role in delivering life-changing healthcare access to over 1.7 million residents each year. As part of the Bureau of Health Services Financing, you will work at the center of Louisiana’s $14 billion Medicaid program, navigating complex policies to ensure individuals and families receive the coverage they need. This is an exciting opportunity to build deep expertise in Medicaid eligibility, contribute to a mission-driven organization, and make a meaningful impact on communities across the state while advancing your career in the healthcare field.

An ideal candidate should possess the following competencies:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Requirements

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

  • Applies Medicaid policy and procedures to determine eligibility accurately and within required timeframes
  • Reviews applications, verifications, and supporting documentation to make consistent and compliant eligibility decisions
  • Provides eligibility assistance to applicants and members through multiple channels including phone, email, mail, in-person, and electronic platforms
  • Conducts interviews and gathers necessary information to support eligibility determinations
  • Utilizes web-based systems and databases to process applications, update case records, and maintain accurate documentation
  • Responds to inquiries and resolves issues in a call-center environment while delivering high-quality customer service
  • Monitors case deadlines and ensures timely completion of eligibility actions and follow-ups
  • Maintains detailed and accurate case notes in accordance with program standards and audit requirements
  • Works independently to manage assigned caseload while collaborating with team members to ensure service continuity
  • Stays current on changes to Medicaid policies, procedures, and system updates to support ongoing accuracy and compliance

Position-Specific Details:

Location: Medical Vendor Administration / Eligibility Field Operations - Region 2 EBR / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment

Cost Center: 3052050403

Position Number(s): 60749, 157560, 50375879

Career Progression:  This position may be filled as a Medicaid Analyst 1, 2, or 3 determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. 

Medicaid Analyst 1 - $16.42 hr / $1,313.60 bi-weekly
Medicaid Analyst 2 - $17.56 hr / $1,404.80 bi-weekly
Medicaid Analyst 3 – $21.27 hr / $1,701.60 bi-weekly



How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.


To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 


* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.


Contact Information:

Patricia Walker

Patricia.Walker.DCFS@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477


This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 


LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. 


Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.


LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Date Posted
03/23/2026
Job Reference
MVA/PAW/219092
Organization
LDH-Medical Vendor Administration
Location
Baton Rouge, LA
Category
Health Policy Management
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