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Lead Compliance Officer (DOH/NMVH #64243)

Salary

 

$29.23 - $43.85 Hourly

$60,800 - $91,200 Annually

This position is a Pay Band C8

Posting Details

 
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME.  APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.  THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.

POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM


The New Mexico State Veterans¿ Home is located on sixteen picturesque acres in Truth or Consequences, New Mexico. It provides long-term and skilled nursing services for honorably discharged veterans, their spouses, or parents of veterans killed in combat action. The facility has 131 nursing home, skilled-nursing living beds. Services for residents are provided 24/7, focusing on maintaining or improving their physical, mental, and psychosocial well-being under a personalized plan of care developed by licensed health professionals

Why does the job exist?

 
The Lead Compliance Officer is responsible for overseeing compliance activities within the Veterans Home, ensuring adherence to federal, state, VA, and CMS regulations. This position leads efforts to maintain a culture of compliance, standardize practices across departments, promote ethical behavior, and support the overall mission and strategic compliance goals of the organization. The Lead Compliance Officer assists with investigations, policy development, fleet oversight, and compliance education and training across the facility.

How does it get done?

 
Maintain and support the facility¿s compliance program in alignment with CMS, VA, state, and federal regulations.
Standardize compliance practices and workflows across departments to ensure consistency and regulatory alignment.
Assist in updating, reviewing, and maintaining policies, procedures, and protocols for the Compliance Department.
Monitor regulatory changes and ensure timely implementation of required updates.

Investigations & Reporting
Assist in conducting and documenting internal investigations related to compliance concerns, regulatory issues, or staff misconduct.
Track and support resolution of systemic issues to prevent recurrence.
Maintain confidentiality and impartiality during compliance investigations.
Meeting the regulations for timeline for reporting

Training & Education
Coordinate and support employee compliance training, including new-hire orientation and ongoing education.
Serve as the program lead for Defensive Driving training to ensure compliance for staff using facility vehicles.
Fleet & Transportation Compliance
Oversee fleet management compliance, including vehicle maintenance schedules, inspections, documentation, and regulatory requirements.
Collaborate with transportation leadership to ensure safe driving practices and compliance with internal and state requirements.

Risk Management & Auditing
Participate in internal audits, compliance reviews, and quality assurance activities.
Assist in identifying risks and implementing action plans to address compliance deficiencies.
Support ongoing monitoring for compliance behaviors, documentation standards, and reporting practices.

Communication & Collaboration
Serve as a resource for staff regarding compliance questions, policies, and ethical standards.
Partner with leadership and department heads to ensure compliance alignment with organizational goals.
Promote a culture of integrity, resident safety, ethical conduct, and regulatory adherence.

Who are the customers?

 
The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health.  This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents)

Ideal Candidate

 
Must obtain and remain a DDC Instructor
Fleet management experience
Experience in investigations and reporting   
Being able to provide education and training
Fleet and Transportation Compliance
Experience in auditing and compliance

Minimum Qualification

 
Bachelor's degree in any field of study from an accredited college or university and two (2) years of experience in investigations, regulation, policy, statutory, and/or contract compliance. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.

Employment Requirements

 
Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results.

Must possess and maintain a valid New Mexico driver's license. 

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.

Must sign and observe confidentiality agreement.

Must be able to read, write, speak, and comprehend the English language.

Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office.

Working Conditions

 
Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public.  Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required.  Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases.  May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours.  Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office

Supplemental Information

 

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Agency Contact Information: Berna Garcia, (575) 894-4234, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is not covered by a collective bargaining agreement.

Date Posted
01/28/2026
Job Reference
160434
Organization
Department of Health, State of New Mexico
Location
Truth or Consequences, NM 87901
Category
Health Evaluator/Consultant
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