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Economic Stability Area Director



The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.



Lead impactful work that supports families and strengthens communities. This position directs the day-to-day administrative, operational, and service delivery activities for the Covington Region within the Economic Stability Section of the Division of Family Support at the Department of Children and Family Services. Working closely with the ES Regional Administrator as part of the regional management team, the incumbent plays a key leadership role in guiding workforce and resource decisions while helping shape strategies, goals, and initiatives that advance the mission of DCFS. This role offers the opportunity to drive meaningful outcomes, support dedicated staff, and ensure vital services reach the individuals and families who rely on them most.

Requirements

Three years of the required experience for the following minimum qualifications must have been at the supervisory level or above in Child Support Enforcement, Child Welfare, or Economic Stability programs:

Nine years of social services experience; OR

Six years of full-time experience in any field plus six years of social services experience; OR

A bachelor's degree plus six years of social services experience; OR

An advanced degree in a social sciences field, business, public, or health administration, or a Juris Doctorate plus five years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
  • Analyzes and assesses the effectiveness of Economic Stability (ES) programs to ensure identified performance and outcome measures are achieved, reviewing and interpreting data to evaluate program performance and quality of service delivery.
  • Develops and implements strategies to address areas needing performance improvement and identifies procedures requiring modification or clarification.
  • Ensures DCFS ES Managers implement established strategies, goals, and objectives for their areas of assignment and monitors operations to ensure alignment with the mission of DCFS ES and the Covington Region.
  • Monitors and evaluates staff work to ensure services are delivered effectively and in accordance with policy, updating strategies and plans as necessary to reflect policy changes or service delivery trends.
  • Provides guidance and oversight to DCFS ES Managers to ensure proper program administration and consistent application of policies and procedures across the region.
  • Oversees regional quality and performance monitoring systems, troubleshoots operational issues, and provides or recommends effective solutions.
  • Interviews or oversees the interviewing of applicants and employees to fill vacancies or promotional opportunities, recommending selections in accordance with applicable laws, rules, and policies.
  • Identifies staff training needs and ensures appropriate job-related instruction is provided; monitors leave usage and overtime and recommends or initiates disciplinary actions when necessary.
  • Develops and maintains effective working relationships with internal and external stakeholders and represents DCFS or the Covington Region at meetings, conferences, hearings, and other events.
  • Collaborates with the DCFS ES Regional Administrator to address sensitive or high-profile issues or cases, ensuring thorough investigation, timely reporting to executive management, and implementation of corrective actions when necessary.

Position-Specific Details:

Location: Medical Vendor Administration / ES New Orleans Region 1-FSA 1 (ES TRI-REGION 1) / Orleans Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment , Job appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty, 

Cost Center: 3052130204

Position Number(s): 50689950


How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.


To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 


* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.


Contact Information:

Patricia Walker

Patricia.Walker.DCFS@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477


This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 


LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. 


Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.


LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.



Date Posted
03/12/2026
Job Reference
MVA/PAW/218682
Organization
LDH-Medical Vendor Administration
Location
New Orleans, LA
Category
Executive
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