DATA SPECIALIST / BUSINESS ANALYST

GRADE

18

LOCATION OF POSITION

MDH - Office of Eligibility Services 6 St. Paul Street Baltimore, MD 21202

Main Purpose of Job

This position will function as the Health Policy Analyst II (Data Specialist / Business Analyst) for the Office of Eligibility Services, Eligibility Determination Division utilizing data to develop reports to inquiries regarding policies, legislation, and regulations. This role serves as a key technical resource, translating complex data from disparate systems into actionable insights that directly influence operational strategy and high-priority leadership inquiries. This position relies on expert-level Excel, SQL, and data visualization skills to discover underlying data patterns, participate in enterprise risk management objectives of the Department, and analyze data to demonstrate impact and identify efficiencies for the Maryland Medicaid Program. The Health Policy Analyst II will interface between the program subject matter experts, CPO and the Agile Work Team to deliver new modernized technology, optimized business processes, and policy directives for effective operational processes in support of the Eligibility Determination Division, MDThink Eligibility and Enrollment System and Maryland Health Connection. This position will represent the business team in prioritizing the features for development, approving user stories, and ensuring clear communication flows back and forth with technical development teams. This position will help shape and execute the product strategy that meets the department goals, engage in case development, and adhere to the Agile Scrum process.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university. Experience: Two years of experience evaluating, analyzing, researching and developing health care services, policies and programs. Notes: 1. Candidates may substitute the possession of a Master's degree in Health Sciences, Health Care Administration, Public Health, Public Policy or closely related field for one year of the required experience. 2. Candidates may substitute the possession of a Doctorate degree in Health Sciences, Health Care Administration, Public Health, Public Policy or closely related field for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess the following: Experience developing and maintaining productivity metrics and statistical reports (e.g., cases reviewed per FTE, unit-level output) to monitor progress against operational backlogs and identify specific workflow bottlenecks. Professional experience performing complex data 'cleaning', validation, and manipulation within large-scale health care databases (e.g., MMIS). Experience exploring large datasets to reveal patterns, correlations, anomalies, and errors. Advanced proficiency in data synthesis to respond to high-priority leadership inquiries.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity. MDHMedCare