Data Request Coordinator

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Data Request Coordinator 
Job Title: Program Specialist IV 
Agency: Dept of State Health Services 
Department: Health Information Resources 
Posting Number: 13170 
Closing Date: 02/09/2026 
Posting Audience: Internal and External 
Occupational Category: Life, Physical, and Social Science 
Salary Group: TEXAS-B-20 
Salary Range: $4,263.16 - $5,521.16 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

The Data Request Coordinator for the Vital Event Data Management team (VEDM) team acts with limited supervision and considerable latitude to perform advanced (senior-level) program planning, development, implementation, analysis, and documentation of data release procedures, specifically: Ad hoc data requests, Internal Review Board (IRB) applications, Committee on Requests for Personal Health Data (CORPD) applications, Data Use Agreements (DUAs), contracts, and Memorandum of Understandings/Agreements (MOUs/MOAs) for the Vital Event Data Management team (VEDM) team. Serves as primary coordinator and point of contact for VEDM customers and stakeholders. This position will also evaluate and prioritize data release request and assign request to VEDM team members. Reviews data requests applications for completeness and tracks them through the data request process. Reviews data release operations, identifies areas needing change, and develops plans to improve release of VEDM data.     

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1: Collects, organizes, analyzes, and prepares materials in response to VEDM data release requests. Serves as primary coordinator and point of contact for VEDM data requests, IRB and CORPD applications. Review and process IRB and CORPD applications, MOUs and DUAs and recommend revisions as needed. Evaluate and prioritize request for data received through the VEDM email box and assigns to staff for processing. Tracks progress of VEDM data release requests. (40%).

EJF 2: Reviews data release operations, identifies areas needing change, and develops plans to improve release of VEDM data. Review and evaluate data release methods, outputs, activities, and trends to identify gaps in resources and recommend and implements improvements to resolve technical problems. Calculates and disseminates performance measures related to VEDM data releases. Utilizes performance measures to recommend appropriate operational and process changes. Utilizes software programs necessary to document and track performance measures, such as Microsoft Word, Excel, and Access. (35%)

EJF 3: Respond to requests for health-related data, particularly complex research requests. These requests may be generated from telephone conversations, written correspondence, or office visits. Manipulate, query and link large databases to respond to requests. (20%)

EJF 4. Performs other duties as assigned. (5%).

Knowledge, Skills and Abilities (KSAs):

Knowledge of secure handling of confidential data

Knowledge of statutes, rules, and policies

Knowledge of business process improvements and programmatic quality control procedures

Knowledge of principles and practices of public administration and management

Knowledge of project management principles and tools

Knowledge of program planning, implementation, and analysis

Skill in oral and written communication

Skill in developing and teaching training sessions for adult learners and providing consultation services

Excellent customer service skills

Ability to manage program activities and establish program goals and objectives

Ability to effectively interact, and communicate with partners, customers, stakeholders, and wide variety of audiences

Ability to work in a team environment

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Summary of Experience in Employment History must indicate the following experience:

Experience tracking requests, customer inquiries, or providing customer service.

Experience working with protected health information, personal identifiable data, or other sensitive data.

Experience using Microsoft Excel.

Experience communicating with stakeholders, government officials and the general public.

Additional Information:

To be considered for an interview, applicants must demonstrate a clear match to all initial criteria in the EMPLOYMENT HISTORY and SUMMARY OF EXPERIENCE SECTIONS of the application. Resumes will not be considered. All applicants chosen to participate in the virtual “face-to-face” interview process must have access to a computer, the Internet, and document processing software. All applicants will be required to complete a skills test to demonstrate proficiencies and perspectives associated with this role at the time of the interview. Only applicants selected for an interview will be notified of final selection.

Selected Candidate must submit to and pass a fingerprint-based criminal background check upon offer of employment.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form