Skip to content
Search Public Health Job Opportunities Across The Nation

Explore national fellowship and internship opportunities

The list includes opportunities with governmental public health agencies, nonprofits organizations, global health initiatives, and more. Opportunities include, but are not limited to, national programs affiliated with the Centers of Disease Control and Preventions (CDC).

CUSTOMER SERVICE REPRESENTATIVE II


Accepting Applications From:  All Persons Interested
PN: 37673
Division:  Environmental Health
Section:  Bureau of Community and Children's Environmental Health 
Location: 7411 Park Place, Houston, TX. 77087
Workdays & Hours: Mon – Fri, 8:00 AM – 5:00 PM*
*Subject to Change 


 The incumbent will manage administrative tasks such as handling requests, meeting arrangements, preparing reports, updating housing and family details    in the database, providing support, acting as a point of contact for clients, and maintaining a proper filling system for multiple grant records.


DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

  • Handling routine administrative tasks, preparing reports, arranging meetings and serving as point of contact for internal and external clients. 
  • Entering applicants’ information and maintaining database records, generating case numbers and assignment for inspections. 
  • Compiles and processes data to maintain routine reports, prepares periodic reports. Duties also include organizing and maintaining record keeping, researching and preparing simple reports.
  • Answering phone calls, recording messages and disseminates to the appropriate party. Resolves client’s questions refers questions with policy and procedure implications to supervisor.
  • Organize and maintain physical record and proper case filing for multiple grants. 
  • Performs clerical duties as needed.
  • Performs other duties as assigned.

WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially a normal office environment with acceptable lighting, temperature and air conditioning.
The position occasionally requires stooping or bending. Occasionally very light lifting, such as three or four reams of paper (up to 20 pounds or equivalent weight) may be required.



Requirements

EDUCATION REQUIREMENTS
Requires a high school diploma or a GED.
 
EXPERIENCE REQUIREMENTS
Two (2) years of administrative or customer service related experience are required.

Substitution: An Associate's degree may be substituted for up to two (2) years of experience.

LICENSE REQUIREMENTS
None

Qualifications

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

  • Experience working in Public Health and with the community.
  • Bilingual in English/Spanish preferred.



SELECTION/SKILLS TESTS REQUIRED:   None
The selection process will involve application review and/or interview.
 
SAFETY IMPACT POSITION   Yes            
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

 Pay Grade 15

SALARY INFORMATION   GRANT FUNDED
Grants and Special funded positions are dependent upon continued available funds. If funding is no longer available, employee may be laid off or transferred. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
 
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. 
 
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-8357.
 
If you need special services or accommodations, call (832-393-4882). (TTY 7-1-1)
 
If you need login assistance or technical support call 855-524-5627.
 
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
 
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
 
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. 
Date Posted
12/20/2025
Job Reference
37673
Organization
Houston Health Department
Location
Houston, TX
Category
Administrative
Apply Back

Connect with Local, State, and Territorial Health Departments

To find local governmental public health jurisdictions, see - www.naccho.org