COMMUNITY SERVICE PROFESSIONAL 1, 2, or 3

Job Duties:

• Develops and implements Plans of Support (POS) for individuals with Developmental Disabilities and their families within 30 days of case assignment and updates POS annually.  This process involves scheduling appointments, conducting face to face interviews, assessing the need for services, prioritizing needs, making referrals to other available community resources, making crisis requests for services, planning and the coordination of services.  This process involves being highly knowledgeable of available resources in the community. Follows procedures and implements program policy according to the operational guidelines.
• Schedules and completes thorough interviews to determine the nature and onset of an applicant’s reported disability, family history, developmental history, behavioral health conditions, current natural supports, current and future support needs, and urgency of need. 
• Gathers information to make a determination of eligibility (gathers information from Early Steps applications, school evaluations, medical reports, other service providers, residential providers, etc.)
• Synthesizes information gathered from interviews and documentation to devise a written Support Profile which summarizes the applicant’s needs and choice of living options. 
• Collaborates with other service providers, agencies, school district staff, social workers, and medical and behavioral health professionals regularly for eligibility, service, and placement purposes. 
• Present information to the Entry Review Team on all denials of eligibility and questionable cases, to assist the team in making a determination of eligibility
• Complete an Individual Entry Review (IER) (Summarize data from all reports received to substantiate eligibility/ineligibility; determine onset of disability, if person is eligible; determine if substantial deficits exist in adaptive functioning; and determine if the disability is a result of a mental illness) al 
• Develops and monitors Family Support contractual agreements which include individual/agency agreements and one-time purchases.  This includes monitoring expenditures quarterly, preparing agreements and invoices, authorizing payment, reviewing timesheets for accuracy, and amending agreements as needed.  Also documents and updates all address changes to the individual’s file, OCDD Participant Services Database electronic system, and Louisiana Service Reporting System (LaSRS).  Prepares and submits monthly and quarterly reports as requested to supervisor.   Attends school transition, ISC meetings or other transition/discharge meetings as needed. Manages demographic changes to OCDD Participant Services Database, Louisiana Clinical Services, and Louisiana Service Reporting System (LaSRS) as needed. 
• Completes Application Request with consumer, family or case manager (requests are taken via telephone, in person, via fax, e-mail, etc.) This information is entered in the Participant Services Database, and ensuring the electronic and physical chart is updated with current documentation, including a current SOA, prior to forwarding to the family support unit.
• Initiates the Urgent Triage & Diversion (UT&D) process for individuals who do not have a Personal Support Coordinator assigned in the CAHSD/DD office or Support Coordination Agency. Completes the Family Support Application, gathers relevant information to present to management team for possible UT&D cases. 
• Independently acts as the designated ICF/IID certification representative for ICF/IID community homes. Incumbent independently determines if individuals with developmental disabilities meet admission criteria for ICF/IID facilities.   Reviews ICF/IID policy and packets for accuracy as required by federal law. Completes a Notice of Medical Certification, Form 142, and forwards to Medicaid Office and providers. Maintains files and social service narrative on all ICF/IID certifications, which may include admissions, transfers, hospitalizations, discharges, death, etc. Communicates with providers and Medicaid Office in regards certification.   Follows procedures and implements program policy according to the operational guidelines.

Position-Specific Details:

Appointment Type:  Probational or Job Appointment

Location: Capital Area Human Services District's Developmental Disabilities Division.

Work Schedule: This position requires a total of 40 hours per week. Schedule will be determined based on operational needs. Work schedules may vary and can include:

• Eight (8) hour workdays
• Ten (10) hour workdays
• Nine (9) hour workdays for four (4) days and one (1) four (4) hour workday

Career Progression:  This position may be filled as a Community Service Professional 1, 2, or 3 depending on the level or experience of the selected applicant(s).

• The maximum annual salary for the Community Service Professional 3 is $86,070.

**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information: