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Care Coordination Assistant (Vacancy)

Conduct outreach, case management, health education, support and consultation to CPH Home Visiting clients for the purpose of breastfeeding initiation at birth and continuation through six months of age. Provide breastfeeding education and coaching trainings on a regular basis for all home visitation staff. Conduct outreach activities to educate potential clients on breastfeeding services available. Act as a liaison with WIC staff and services to ensure continuity of care for MCH Home Visitation clients.

Performs related duties as required.


Pay Range: 

$22.41 - $33.17


Preferred Qualifications: 

Community Health Worker, CLC or IBCLC certification preferred. Prior experience working with pregnant women, families, or children desired; experience and willingness to work with culturally diverse populations. Basic computer skills knowledge preferred. Possession of a valid driver’s license and reliable transportation.

Requirements

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Guides consumers through different social services and the healthcare system;

Makes preliminary consumer needs recommendations;

Provides short-term case management services to consumers enrolled in specific programs;

Reviews eligibility requirements of social and health service programs in order to match prospective consumers with needed services;

Facilitates the processing of applications for new consumers and volunteer guardians by assisting with completion of forms, obtaining the necessary documentation and information, and following up with appropriate action;

Resolves barriers that may impact the customer receiving care from social and health programs;

Consults with family members, guardians and health care, social services, and court officials to obtain additional information about consumers;

Arranges for consumers to receive assistance; makes appointments for consumers at various service or government agencies;

Maintains and revises a detailed directory of social services available in the community, relevant agencies, eligibility requirements for service, and agency locations;

Uses computer programs to prepare and compile reports and records of consumers interviewed and assisted;

Determines whether assistance arranged for consumers was helpful and prepares summaries on the utility of services rendered;

Contacts new social service agencies and local programs to determine scope of services offered;

Attends community events and performs related outreach activities to engage potential customers;

Maintains relationships with established partners and served communities; 

Makes presentations to civic groups about programs and services;


May communicate with individuals who have limited English language skills;

 

May be assigned to serve as a member of an Incident Command System (ICS) Team, or a similar public health response team which may include the conduct of operations on a 24/7 basis at remote locations.  Assignment may include serving as a department and/or community incident commander or on the incident command team.

Qualifications

Possession of an associate's degree in one of the social or health care sciences or two (2) years of college with a major in one (1) of the social or health care sciences.  Substitution(s):  Two (2) years of experience assisting individuals with accessing healthcare, social, or personal services may be substituted for the educational requirement on a year-for-year basis.

Some positions may require the possession of a driver’s license.

Some positions may require certification as Community Health Worker by the State of Ohio Board of Nursing.

Recruitment #: 26-3111-V1

Employment Type: Full-Time (Regular)


Should you have questions regarding this vacancy, please contact:


Keairah McKinney

Columbus Public Health

240 Parsons Ave.

Columbus, Ohio 43215

P: (614) 645-2694

E: kjmckinney@columbus.gov


The City of Columbus is an Equal Opportunity Employer

Date Posted
03/17/2026
Job Reference
26-3111-V1
Organization
50 Columbus Public Health, Health
Location
Columbus, OH
Category
Mental Health/Social Services
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