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Business Systems Analyst (PCN 168012)

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.


Welcome to the Department of Health! 

We’d be delighted to have you join our team. 

If you envision yourself in this role and are ready to start an exciting career with us, apply today!


This position is open to Alaskan Residents only.
Please check out the residency definition to determine if you qualify.



What You Will Be Doing:
Do you have an interest in solving business needs through IT, strong writing skills, and experience using feedback to inform process improvement? Join the Department of Health IT team, where you'll collaborate with project managers and IT staff to keep modernization projects on track and systems secure.
 
Mission and Values/Culture:
Each member of the Information Technology Services team contributes to DOH's mission to promote the health, well-being, and self-sufficiency of Alaskans by providing technology solutions that are reliable, efficient, HIPAA-compliant, and user-friendly.

ITS exemplifies these values:

Accountability: We are committed to the responsible use of technical resources 

Respect: We provide services without discrimination or judgment

Integrity: We are honest and ethical in all we do

Teamwork: We are committed to supporting our coworkers and working together to solve technical problems

Work/Life balance: We understand the importance of maintaining a work/life balance

 
Benefits of Joining Our Team:
The DOH IT Portfolio Management Office has high standards for its work and is committed to providing a supportive and collaborative work environment where all team members' contributions are valued. Leadership works to cultivate talent from within, and team members are provided with the tools they need to succeed, advance, and develop their knowledge base and skill sets.
 
The Working Environment You Can Expect:
We are centrally located in beautiful downtown Juneau, close to shopping, dining, hiking trails, and the waterfront. ITS PMO staff are currentlyworking a hybrid telework schedule; however, it is unknown if this will continue indefinitely.
 
Who We Are Looking For:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:  
  • Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
  • Knowledge Management: Knowledge of the value of collected information and the methods of sharing that information throughout an organization

To view the general description and example of duties for this job class, please go to the following link and search for Business Systems Analyst:  https://www.governmentjobs.com/careers/Alaska/classspecs

Requirements

Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications.  Please ensure your application(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description           
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.  They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency.  They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines.   A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.   

Minimum Qualifications: 

Any combination of education and/or experience that provides the applicant with competencies in 

  • Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. 
  • Project Management: Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
  • Requirements Analysis: Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.
  • Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
  • Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience

Equivalent to those typically gained by:
Training in information technology, business analytics, business information systems, operations management, or similar field and professional experience translating business needs to technical requirements and applying analytical processes to planning, design, and implementation of IT systems to meet the business requirements.

Special Note:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
 
 “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
 
 “Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Qualifications

At the time of the interview, please provide the following:
  1. Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application. 
  2. Current performance evaluation, if available.
  3. A copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies.]

Please read the information below carefully. This applies to your application submission.


SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions. 

The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions. 

 
CLASSIFICATION STUDY
This position is currently undergoing review as part of the IT job class study, and therefore, both the title and the assigned pay range may be subject to change upon completion of the study.

EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application  If you have not obtained a degree, please indicate the number of units completed  Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application  (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts)  Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
 
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. 
 
WORK EXPERIENCE
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment  A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level  Ensure your time and any subsequent flex promotion(s) are documented as a separate position  This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered  If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
 
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
 
The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/.

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, services, or alternative communication formats, please call 1-800-587-4095 in Juneau, or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
For specific information about the position, feel free to contact the hiring manager at:
 
Name/Title: Sean Pheabus, Data Processing Manager 2
Phone: 907-217-9004
Date Posted
01/21/2026
Job Reference
52403
Organization
Health, Departmental Support Services
Location
Juneau, AK 99811
Category
Information Technology
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