BUSINESS ANALYST

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Division of Medical Quality Assurance

Bureau of Operations

Business Analyst

State Personnel System Opportunity

Applicants accepted only from employees currently employed in a State Personnel System position. Applicants will not be accepted from those employed outside of the State Personnel System. 

Do you think finding answers and solving problems through data analysis is fun? Are you able to work with technical and non-technical stakeholders to compile, analyze and report data? Are you savvy with tools that enable visualization and analysis of data? Can you move quickly but ensure that accuracy and quality are guideposts? The Florida Department of Health, Division of Medical Quality Assurance (MQA) has a position that might be right for you.

The division licenses and regulates Florida health care practitioners. This position is located onsite, at the Tallahassee office and is a member of the data team. Training and skill development is valued and expected at MQA, and this role has an opportunity to work with offices and stakeholders across the division to enhance data usage. The successful candidate may be assigned to special projects and assignments as the division or Department requires.

**** ATTENTION CANDIDATES ****

To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitute for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history.

Your Specific Responsibilities:

The System Project Consultant is a business analyst position that assists in developing and building data reports and business intelligence applications and dashboards. The successful candidate helps managers and stakeholders understand requirements and results and serve as a business and systems information conduit between internal and external customers.

This position communicates and collaborates with regulatory board offices, internal and external entities to analyze business needs, functional and statutory requirements and deliver the following documents as needed: Business Requirements Documents and User Acceptance Testing Scripts.

The BA aids in creating visual representations such as charts, graphs, animations, infographics, and other presentation formats to convey data and information effectively.

The BA conducts research and performs quality assurance audits related to the performance of the system models used by the Department; analyzes errors of the model and designs strategies to overcome them; uses skilled decision-making techniques in evaluating, planning, and integrating analysis of data to formulate solutions, verify data quality; and makes recommendations to management to improve the performance of the systems.

The BA prepares reports recording the results of systems work performed, including technical writings such as operation manuals, procedure guides, or operator instructions required for operations and use.

The BA collaborates with team members and subject matter experts to establish the technical vision and analyze tradeoffs between system usability, customer experience and business needs and helps business stakeholders understand the potential and limitations of the system when planning new products.

The BA collaborate with teams and customers (internal and external) on diverse projects, engaging in brainstorming and strategic planning for data use and data literacy, including creating and leading presentations and trainings.

The BA performs advanced level work with independent performance under limited supervision.

Required Knowledge, Skills and Abilities:

• At least three years of job-based technical experience with data-related tasks, reporting tasks and/or business intelligence tools. College education demonstrating relevant coursework may substitute for job experience on a year-to-year basis.
• At least one year collecting and writing business requirements. College education demonstrating relevant coursework may substitute for job experience on a year-to-year basis.
• Communicate effectively verbally and in writing.
• Work independently.
• Exercise independent judgement in working with internal and external stakeholders.
• Experience with Microsoft Office, including Vizio or another program that provides for creation of wireframes or visual diagrams.
• Ability to communicate technical issues, risks and approaches to non-technical managers and staff.
• Ability to troubleshoot technical problems and recommend or implement design changes.
• Experience with SQL, code programming platforms and/or AI platforms helpful but not required.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Division of Medical Quality Assurance

Tallahassee, FL 32399

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.